Virtual Client Services Representative | Training Provided
About The Position
AO is seeking motivated professionals to join our growing team as Remote Client Services Team Leads. This role combines customer service, leadership development, and team collaboration in a fully remote environment where your growth is supported every step of the way. Whether you've led teams before or are looking to grow into leadership, you'll receive ongoing mentorship, professional development, and opportunities for advancement based on your performance. AO has embraced a fully remote work model, creating opportunities for professionals across the country to build rewarding careers without sacrificing flexibility or work-life balance. Our mission is simple: Protect Every Child. Serve All Working People. As part of the Globe Life family, you'll join an organization with more than 70 years of serving working families while developing your own leadership potential. All interviews are conducted virtually via Zoom, making the hiring process simple, convenient, and accessible from anywhere.
Requirements
- Strong communication and interpersonal skills.
- Customer service or client relationship experience.
- Organized, dependable, and self-motivated.
- Comfortable using Zoom and other virtual collaboration tools.
- Positive attitude with a passion for helping others succeed.
- Growth mindset and desire to advance professionally.
- Be at least 18 years of age and legally eligible to work in the United States.
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Nice To Haves
- Leadership experience is preferred but not required.
Responsibilities
- Lead by example while delivering exceptional customer service.
- Support, coach, and mentor team members in a virtual environment.
- Build strong relationships with clients through Zoom meetings.
- Assist clients with benefit education and enrollment.
- Help improve team performance and operational processes.
- Collaborate with leadership to support company growth.
- Foster a positive, accountable, and client-focused culture.
- Participate in ongoing leadership training and development.
Benefits
- 100% Remote Work
- Flexible Schedule
- Weekly Pay + Leadership Incentives
- Leadership Development
- Collaborative Team Culture
- Health Insurance Reimbursement
- Company-Paid Life Insurance
- Leadership Advancement Opportunities
- Residual Income Opportunities
- Career Growth
- Ongoing Professional Development
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
