Full-Time Home Care & Hospice Virtual Care Coordinator RN

Trinity Health • Monticello, MN

1d

About The Position

The Virtual Care Coordinator RN delivers telehealth hospice care to patients and families. The role monitors patient conditions through virtual platforms, coordinates care plans, and provides real-time guidance to field staff and caregivers. The coordinator works with an interdisciplinary team to provide personalized support, symptom management guidance, and end-of-life care.

The position is scheduled Monday through Friday, 4:00 p.m. to 12:30 a.m. EST, with every third weekend rotation. It uses Epic or another home care electronic medical record system and is part of Trinity Health At Home, a national home care, hospice, and palliative care organization serving communities across 11 states.

Requirements

• At least 5 years of home care, hospice, emergency room, and/or triage RN experience.
• Active RN license in a Compact State (eNLC).
• BSN from an approved nursing education program.
• Proficiency in Epic or experience with a home care EMR.
• Strong communication and interpersonal skills to build rapport with patients and families virtually.
• Ability to work independently and as part of a collaborative remote team.
• Ability to adapt to rapid changes to meet business or department needs.
• Patient or customer service experience.

Responsibilities

• Conduct virtual assessments and remotely monitor patients’ conditions.
• Develop and coordinate individualized care plans with the interdisciplinary team.
• Provide virtual education and support to patients, families, and caregivers about symptom management and end-of-life care.
• Liaise with field nurses, physicians, social workers, and other team members to support comprehensive care delivery.
• Respond promptly to urgent virtual consultations and triage patient needs.
• Use telehealth technology for regular check-ins and follow-ups with patients and families.

Benefits

• Medical, dental, and vision coverage starting Day One.
• Short- and long-term disability.
• 403(b) retirement plan with employer match.
• Generous paid time off.
• Tuition reimbursement up to $5,250 per year.
• Mileage reimbursement.
• Comprehensive onboarding and an individualized orientation program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior