Home Care & Hospice Virtual Care Center Coordinator RN

Trinity Health • Fort Lauderdale, IA

3d

About The Position

The Virtual Care Center Coordinator Registered Nurse (RN) delivers telehealth hospice care to patients and their families. The role uses virtual platforms to monitor patient conditions, coordinate individualized care plans, and provide real-time guidance to field staff and caregivers. The RN collaborates with an interdisciplinary team and supports patients and families with symptom management and end-of-life care.

The schedule is Monday through Friday, 9:30 a.m.–6:00 p.m. EST, with a rotation every third weekend and three holidays per year. Trinity Health At Home is a national home care, hospice, and palliative care organization serving communities across 11 states. It is a faith-based, not-for-profit agency providing care in patients’ homes, including skilled nursing, physical, occupational, and speech therapy, and medical social work.

Requirements

• At least 5 years of home care, hospice, emergency room, and/or triage RN experience.
• Active RN license in a Compact State (eNLC).
• BSN from an approved nursing education program.
• Proficiency in Epic or experience with a home care EMR.
• Strong communication and interpersonal skills to build rapport with patients and families virtually.
• Ability to work independently and as part of a collaborative remote team.
• Ability to adapt to rapid changes to meet business or department needs.
• Patient/customer service experience.

Responsibilities

• Conduct virtual assessments and remotely monitor patients’ conditions.
• Develop and coordinate individualized care plans in collaboration with the interdisciplinary team.
• Provide virtual education and support to patients, families, and caregivers regarding symptom management and end-of-life care.
• Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery.
• Respond promptly to urgent virtual consults and effectively triage patient needs.
• Use telehealth technology to conduct regular check-ins and follow-ups with patients and families.

Benefits

• Medical, dental, and vision coverage starting Day One.
• Short- and long-term disability coverage.
• 403(b) retirement plan with employer match.
• Generous paid time off.
• Tuition reimbursement up to $5,250 per year.
• Mileage reimbursement.
• Comprehensive onboarding and individualized orientation program.
• Predictable schedules with steady assignments.
• Professional development and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level