Virtual Benefits Enrollment Representative

Globe Life AIL - Lisa Russel•Jacksonville, FL

1d•Remote

About The Position

AO Globe Life is seeking motivated, people-focused professionals to join our Work-from-Home Leadership Development Program. This opportunity is designed for individuals who want to begin by learning the business, serving clients, and developing the communication, customer service, and leadership skills needed to advance. You don't need previous insurance or management experience. We provide training, licensing guidance, one-on-one mentorship, leadership coaching, and ongoing professional development. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Requirements

Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a professional remote workspace
Be comfortable using Zoom and web-based technology
Be willing and eligible to obtain the required state Life & Health Insurance License
Strong communication and interpersonal skills
Natural ability to encourage and support others
Customer-focused and service-oriented mindset
Positive, solutions-focused attitude
Self-motivation and personal accountability
Strong work ethic and dependability
Organization and effective time management
Coachability and willingness to accept feedback
Confidence working independently
Ability to collaborate effectively within a virtual team
Goal-oriented and performance-driven mindset
Desire to continuously learn and improve
Interest in eventually mentoring, coaching, and leading others

Nice To Haves

Experience in customer service, retail, hospitality, healthcare, education, military service, recruiting, administration, business development, management, financial services, or sales can transfer well—but is not required.

Responsibilities

Meet with clients through scheduled Zoom and phone appointments
Connect with individuals who have requested information about available benefits
Identify each client's needs and financial protection priorities
Explain life, accident, and supplemental health insurance options
Recommend appropriate solutions based on individual needs and eligibility
Guide clients through applications and enrollment
Provide ongoing policy support and professional follow-up
Build long-term relationships through exceptional customer service
Mentor and support newer representatives
Help onboard and develop team members
Set individual and team performance goals
Strengthen communication and coaching skills
Lead virtual meetings and development sessions
Track performance and identify areas for improvement
Build a positive, accountable remote team culture
Develop future leaders within the organization