Virtual Assistant

Greater Philadelphia Health Action • Philadelphia, PA

60d • Onsite

About The Position

We know that many in our healthcare community have been affected by recent workforce changes. At Greater Philadelphia Health Action, Inc., we are dedicated to creating opportunities where your compassion and skills continue to make an impact. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Virtual Assistant Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations.

Requirements

• High school diploma (or GED)
• At least one year's experience working in a medical setting
• Able to type at least 60 words per minute
• Able to interact with people compassionately and effectively while gathering necessary information
• Able to make independent decisions
• Able to work well with others

Nice To Haves

• Bilingual

Responsibilities

• Proficiency in extracting vaccine information from Electronic Health Record (EHR) systems.
• Performing various scheduling and tracking tasks for any pending lab work, immunizations, and referrals.
• Assist with Telehealth registration and triage.
• Assist patients by providing education and preparation for procedures related to referrals and obtaining pre-certification authorization codes for diagnostic procedures.
• Schedule patients with internal providers accurately.
• Complete clerical and clinical tasks from EHR task boxes.
• Participate in care gap closure projects.
• Providing backup coverage for site patient-centered representatives as needed.
• Operates the paging/telephone system if needed.
• Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially.
• Attend all mandatory staff development/training sessions and staff meetings.
• Enter and update patient's demographic information accurately and timely.
• Perform other duties as assigned by the supervisor.

Benefits

• Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
• Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees