VIP Host

Chief's on Broadway•Nashville, TN

2d•Onsite

About The Position

Chief's is a six-story bar and live music venue celebrating the ever-expanding musical legacy of Eric Church. Located in the heart of downtown Nashville, Chief's features a ticketed music venue, inspirational interiors, and a distinct focus on original live performances-offering fans an unmatched entertainment experience in Music City. The venue includes a broadcast studio, home to Church's Outsiders Radio on SiriusXM, with capabilities to host programming from a range of media partners. Culinary offerings are in collaboration with James Beard Award–winning pitmaster Rodney Scott, available throughout the space. On the fifth floor, Redemption Bar, a new concept developed with award-winning artist Ashley McBryde, is dedicated to spotlighting original music and emerging talent. Chief's is located at the corner of 2nd Avenue and Broadway. Like a "Melody creates a Memory," we are a team of inspired, intentional creatives, linking great live music, incredible food and superior hospitality to create lasting memories. Refusing to be defined by others' ideas of what is possible, we strive to build timeless, meaningful experiences to life every day.

Requirements

Prior hosting experience in a nightclub setting
Proven ability to work in a high-volume, fast paced restaurant, live music venue or similar environment preferred
Proven ability to work in a fast-paced, results-oriented, restaurant/bar/venue environment
Exceptional guest service and hospitality skills
Strong organizational skills, attention to detail, and work ethic
Excellent interpersonal skills; able to work both as a team and independently
Ability to take direction, and communicate effectively and professionally
Ability to work a flexible schedule including days, nights, weekends and holidays
Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs.
Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner
Ability to sustain loud noise volume

Nice To Haves

We are seeking a highly motivated individual who enjoys working in a fast-paced but disciplined environment.
You are enthusiastic and committed to quality and you thrive on creating exceptional service and consistently delivering memorable experiences.
You are always striving to learn more, work well with others and show up each day ready to deliver brand excellence.
This role will need strong ambassadors of the brand ready to maximize the potential of revenue generation, profitability, and driving sales, while delivering unparalleled service.

Responsibilities

Welcome guests to the venue
Support guests with providing directions to different levels
Check-in and seating guests for the restaurant
Using the reservation system to check-in and seat guests for the restaurant
Using an in-depth knowledge of programming throughout the venue to answer questions
Check-in guests for VIP experiences
Follow all Steps of Service and brand standards
Create a hospitable, welcoming, and memorable experience for all guests
Ensure all Federal, State and City laws and ordinances are followed with regards to the handling and responsible sale of alcoholic beverages
Ensure par levels for all supplies including proper containers for both food and beverage service
Attend trainings as mandated by the Leadership team
Maintain a well-groomed, professional, and polished appearance
Keep working knowledge of Chief's brand, history, culture, and programming
Navigate venue conditions, including tight spaces, dark rooms, and loud environment
Ensure all spaces are set according to plans
Maintain daily inventories of all menus and music collateral throughout the venue
Maintain an organized and clean workspace
Ensure that work areas are properly supplied for operational success
Maintain positive guest engagement and create memorable experiences
Take initiative, follow-through on requests until completion, and utilize a keen attention to detail
Perform other related duties as assigned by the Leadership team