VIP Host - Fillmore Charlotte

Live Nation Worldwide•Charlotte, NC

1d•Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company. The US Concerts division is seeking a VIP Host to drive a premium hospitality experience for concert goers. This position is the perfect mix of customer service and sales, requiring the individual to provide superior service and sell upgrades to enhance the guest experience.

Requirements

High School Diploma or equivalent
Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills.
Ability to diffuse possibly volatile situations with tact and diplomacy.
Must have a flexible schedule.

Responsibilities

Greet and assist every guest with superior service.
Serve as a resource of information for all guests regarding their experience within the VIP areas and GA areas.
Utilize sales tactics effectively and efficiently to upgrade the guest’s experience.
Constantly observe the VIP area, upholding the ambiance of the lounge and seating section.
Maintain contact with Manager, Bar Staff, and Server regarding the arrival and needs of all guests.
Exhibit articulate vocabulary with the ability to adapt and socialize with guests.

Benefits

Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Paid time off policy including holidays, sick time, and day off for your birthday
Free concert tickets
401(k) program with company match
Stock Program Reimbursement
New parent programs & support including caregiver leave and baby bonus, infertility support
Tuition reimbursement
Student loan repayment
Internal growth and development programs & trainings
Volunteer time off
Crowdfunding network