VIP Host - Fillmore New Orleans

Live Nation Entertainment•New Orleans, LA

1d•Onsite

About The Position

Live Nation Concerts is seeking a VIP Host to drive a premium hospitality experience. This role involves providing exceptional service to Live Nation Executives and VIP guests, ensuring they have a memorable experience within the lounges and music areas. The VIP Host will act as a key point of contact, offering information, assistance, and maintaining a high standard of ambiance and professionalism.

Requirements

High School Diploma or equivalent
Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
Ability to diffuse possibly volatile situations with tact and diplomacy
Must have a flexible schedule

Responsibilities

Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage
Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas
Assisting guests regarding the timing of the supporting acts and headliner acts
Providing assistance to all positions and communicating effectively with others to enhance guest experience
Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests
Constant observation of lounge area, upholding the ambiance of the lounge or seating section
Exhibiting articulate vocabulary with the ability to adapt and socialize with audience
Presenting exemplary and professional appearance
Anticipating guests’ needs and providing superior service