VIP Bartender

Chief's on Broadway•Nashville, TN

4d•Onsite

About The Position

Chief's is a six-story bar and live music venue celebrating the ever-expanding musical legacy of Eric Church. Located in the heart of downtown Nashville, Chief's features a ticketed music venue, inspirational interiors, and a distinct focus on original live performances-offering fans an unmatched entertainment experience in Music City. The venue includes a broadcast studio, home to Church's Outsiders Radio on SiriusXM, with capabilities to host programming from a range of media partners. Culinary offerings are in collaboration with James Beard Award–winning pitmaster Rodney Scott, available throughout the space. On the fifth floor, Redemption Bar, a new concept developed with award-winning artist Ashley McBryde, is dedicated to spotlighting original music and emerging talent. Chief's is located at the corner of 2nd Avenue and Broadway. We are a team of inspired, intentional creatives, linking great live music, incredible food and superior hospitality to create lasting memories. Refusing to be defined by others' ideas of what is possible, we strive to build timeless, meaningful experiences to life every day. The VIP Bartender duties are to focus on interaction with guests, co-workers, and the leadership team, to drive memorable experiences and ensure responsible alcohol sales at all times. Duties also include knowledge of all liquor, wine, and beer served in the venue and ensuring that knowledge can elevate the guest experience while maximizing beverage sales. Bartenders at all times are to set an example of hospitality and service while assuming full responsibility for day-to-day bar service, maintenance, cleanliness and organization.

Requirements

Minimum 21 years of age
Prior bartending experience in a nightclub setting
Proven ability to work in a fast-paced, results-oriented restaurant/bar/venue environment
Extensive knowledge of beer, wine, spirits, and cocktails
Must have a valid TABC card
Exceptional guest service and hospitality skills
Strong organizational skills, attention to detail, and work ethic
Excellent interpersonal skills; able to work both as a team and independently
Must be able to communicate in English with guests and other team members
Must have the ability to withstand high temperatures, heat and sun
Must adhere to both company and department specific policies and procedures
Embrace company culture and take pride in the venue and amenities
Ability to take direction, and communicate effectively and professionally
Ability to work a flexible schedule including days, nights, weekends and holidays

Responsibilities

Maximize sales by recommending items and upselling, using extensive working knowledge of all food and beverage offerings
Use extensive menu knowledge to communicate effectively with guests on ingredients, preparation methods, and allergens
Follow all Steps of Service and brand standards
Create a hospitable, welcoming, and memorable experience for all guests
Ensure all Federal, State and City laws and ordinances are followed with regards to the handling and responsible sale of alcoholic beverages
Proper handling of cash, credit cards and end of shift financial reporting
Serve all alcohol in proper containers and adhere to all pricing
Serve all food in proper containers and adhere to all pricing
Attend trainings as mandated by the Leadership team
Maintain a well-groomed, professional, and polished appearance
Keep working knowledge of Chief's brand, history, culture, and programming
Navigate venue conditions, including tight spaces, dark rooms, and loud environment
Ensure all spaces are set according to plans
Maintain daily inventories behind all bars at both the beginning and end of shift
Maintain an organized and clean workspace
Ensure that work areas are properly supplied for operational success
Maintain positive guest engagement and create memorable experiences
Take initiative, follow-through on requests until completion, and utilize a keen attention to detail
Perform other related duties as assigned by the Leadership team