Violence Interruption Supervisor, Cloverleaf

Harris County•Houston, TX

About The Position

Under the direction of the Division of Community Health and Violence Prevention Services, the Violence Interruption Supervisor leads and manages a team of credible messengers/violence interrupters to prevent and reduce community violence. The role includes direct supervision, training, and coordination to mediate conflicts and engage individuals at the highest risk of violence. The supervisor works with community organizations, law enforcement, and local stakeholders to foster a safe environment and help community members understand patterns of violence. The position provides emotional and trauma-informed support to victims, perpetrators, families, and community members. The person in this role must be a credible messenger with established relationships in the Cloverleaf target community, including with people at the highest risk of involvement in violent incidents. This full-time role combines work in a professional office environment with work in the community. Work locations may vary and may be reassigned throughout Harris County according to operational needs. Typical hours are Monday through Friday, 11 a.m. to 8 p.m., but schedules may change and include evenings and weekends for community engagement events. The position is largely active and may require lifting up to 20 pounds, bending, and standing for periods of time.

Requirements

High school diploma or GED equivalent.
Five years of experience in violence prevention/interruption and case management.
Knowledge of and strong relationships in the target program areas and neighborhoods, particularly Cloverleaf.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Knowledge of case management and data entry.
Strong verbal and written communication skills.
Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment.
Ability to maintain confidentiality when handling sensitive information.
Ability to work well with the public and staff members.
Must use a personal mobile device for the Multifactor Authentication process.

Nice To Haves

Bachelor's degree from an accredited college or university, majoring in Criminal Justice, Psychology, Sociology, Public Health, or a related field.
Three years of experience in violence prevention/interruption and case management.

Responsibilities

Supervise, train, and mentor outreach specialists/credible messengers, overseeing day-to-day operations, interventions, and real-time conflict resolution.
Conduct daily field observations to assess communication, intervention efforts, and collaboration.
Review staff client case notes, ensure accurate reporting and maintenance of program data and service deliverables, and submit reports as requested.
Hold daily meetings with community outreach specialists/credible messengers and agencies to review violence incidents and assess interruption efforts, supporting the development and implementation of intervention strategies.
Connect with resources from neighboring communities, such as gang mediation assistance, and refer people to partner organizations when necessary.
Respond to urgent situations and crises in partnership with law enforcement and community resources as necessary.
Build and maintain relationships with community members, organizations, and stakeholders to promote program awareness and participation.
Conduct training sessions on mediation, violence prevention, and life skills in local schools and community organizations.
Help identify, develop, and implement long-term safety strategies for participants and victims.
Perform other duties as assigned.