Villa Inspector

EOS Hospitality•Marathon, FL

About The Position

The Villa Inspector conducts routine inspections of villas participating in the Rental Management Program, including owner-arrival and guest-departure inspections. The role follows inspection schedules in management programs and regularly documents the condition of individual items and the overall condition of each villa. It also verifies the completion and quality of contractor work and Engineering Preventative Maintenance visits. The inspector records inspections, notes, and photographs in the work-order system; creates work orders for deficiencies and assigns them to the appropriate departments; and communicates with villa coordinators about items requiring owner attention.

Requirements

  • Neat, clean, well-groomed, courteous, and professional appearance and manner.
  • Pleasant personality, good rapport with people, and genuine concern for guest and owner well-being.
  • Ability to speak distinctly and pleasantly.
  • Good interpersonal skills and ability to remain focused and calm when handling difficult situations.
  • Excellent verbal, written, interpersonal, and communication skills.
  • Attention to detail and excellent problem-solving skills.
  • Ability to use software systems and management tools.
  • Proficiency with company-approved spreadsheets and word-processing software.
  • Excellent organizational skills.

Responsibilities

  • Conduct routine inspections of villas in the Rental Management Program, including owner-arrival and villa-departure inspections.
  • Follow inspection schedules through management programs.
  • Regularly inspect each villa and document the condition of individual items and the overall villa.
  • Inspect villas after scheduled contractor work to verify that the work has been completed.
  • After Engineering Preventative Maintenance visits, inspect villas for punch-list items and quality of work.
  • Inspect villas after guest departures for deficiencies or damage.
  • Inspect villas before owner arrivals for quality assurance.
  • Log inspections, notes, and photographs in the work-order system.
  • Create work orders for deficiencies and assign them to the appropriate departments for resolution.
  • Communicate with villa coordinators about items requiring attention from owners.
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