Video Teleconferencing Technician

Strategic Growth Partners•Doral, FL

1d•$80,000 - $83,000•Onsite

About The Position

SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a CVE-verified Veteran-Owned Small Business (VOSB) and a proud ISO 9001:2015 certified organization specializing in systems integration and enterprise management solutions. As a trusted GSA MAS contract holder, they deliver mission-critical telecommunications, network infrastructure, and IT services to Federal, State, and Local Government agencies, the U.S. Military, and private-sector clients. They are seeking a Video Teleconferencing Technician to join their team in Doral, FL. This position is on-site. Must have an active Top Secret clearance.

Requirements

Working / practical knowledge and understanding of IP networks and how they are implemented as part of / support of VTC systems
Providing Tier I & II customer support of VTC systems
Must have an active Top Secret clearance

Nice To Haves

Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

Responsibilities

Tier I & II customer support
Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out