Video Telecommunication Specialist III

LinTech Global•Fort Belvoir, VA
•Onsite

About The Position

Dexian Government Solutions is recruiting a Video Telecommunication Specialist III to support its contract at the Defense Health Agency (DHA) GSP TO7 in ATAMMC, Fort Belvoir, Virginia. The work location is 9300 DeWitt Loop, Fort Belvoir, VA 22060. Contract support hours are Monday through Friday, 0800–1600. The specialist manages VTC and conference room systems, supervises junior VTC staff, performs advanced operations and troubleshooting, and helps ensure equipment operates at optimal performance and capacity. The role provides end-to-end support for non-secure video systems and government-provided VTC and video projects. A Tier 3 (T3) Background Investigation and favorable suitability adjudication are required before duties begin. The role also requires customer approval, suitability to hold a public trust, successful completion of a preemployment background screening, and an IAT III certification before performing contract tasks.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field, and/or equivalent additional work experience.
  • At least 6 years of experience in video telecommunications.
  • Experience operating, troubleshooting, and repairing VTC and conference room equipment.
  • Experience supervising junior video teleconferencing staff.
  • Experience performing routine performance testing, preventive maintenance, and equipment upgrades.
  • Experience managing VTC scheduling and problem resolution.
  • DoD Cyber Workforce Framework (DCWF) proficiency level: Advanced.
  • Cyber Role Designation: 411 - Technical Support Specialist - Advanced.
  • Tier 3 (T3) Background Investigation; favorable suitability adjudication is required before commencement of duties.
  • IAT III certification required before performing contract tasks under DoD 8570.01-M; listed certifications include CompTIA Security+ce and CompTIA CySA+ce.
  • Customer approval, suitability to hold a public trust, and successful completion of a preemployment background screening.

Responsibilities

  • Operate, troubleshoot, and repair VTC and conference room equipment, escalating external issues as needed.
  • Conduct routine performance testing to ensure VTC systems operate at optimal capacity.
  • Supervise and provide direction to junior video teleconferencing staff.
  • Provide end-to-end services for non-secure video systems, including CATV, VTC, desktop VTC, cameras, microphones, and related interface equipment.
  • Plan, implement, and manage government-provided VTC and video projects.
  • Operate VTC equipment during sessions, including conference startup, in-progress technical support, and call termination.
  • Install, move, add, and change teleconferencing equipment as required.
  • Perform equipment upgrades, preventative maintenance, and replacement of failed components.
  • Conduct monthly inspections of ATAMMC VTC equipment and deliver a detailed findings report to the government.
  • Manage daily VTC scheduling and problem resolution.

Benefits

  • Open Paid Time Off
  • 11 Federal Paid Holidays and 5 Paid Sick Days
  • Company-paid Life/AD&D insurance
  • Company-paid Short Term and Long-Term Disability
  • Health Insurance with Company Contribution
  • 401k Plan with Company Match
  • Employee Recognition Program
  • Opportunity for Employee Referral Bonus
  • Opportunity for annual Performance Bonus
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