TELECOMMUNICATION SPECIALIST

Aspirus Health•Wausau, WI

20h

About The Position

Aspirus Wausau is seeking a Telecommunications Specialist to join its Communications team. The specialist operates and routes traffic on telephone, radio paging, public address paging, and operator workstation systems. The role includes keeping information current and performing system backups. Frequent interaction with the public calls for a professional, helpful, and courteous manner and the ability to maintain confidentiality. Teamwork and support are essential, as are clear, objective thinking and self-empowerment when handling unique situations. The specialist works any shift as needed to meet department requirements. This is a full-time position at 1.0 FTE, or 80 hours per pay period, with varied shifts. Aspirus Wausau Hospital is a 325-bed nonprofit regional referral center and Level II trauma center serving patients across northern and central Wisconsin and Michigan’s Upper Peninsula.

Requirements

Ability to read, write, remember, and follow verbal or written instructions.
Excellent working knowledge of computer operations and typing skills.
Ability to work effectively with people from varied educational and cultural backgrounds, including patients, staff, and the general public.
Ability to function under pressure and establish priorities.
Professional, helpful, and courteous manner and ability to maintain confidentiality.

Nice To Haves

High school diploma.
Previous switchboard or information systems experience.
Knowledge of switchboard and communication practices.

Responsibilities

Operate and route traffic on telephone, radio paging, public address paging, and operator workstation systems.
Keep information current and perform system backups.
Interact with the public in a professional, helpful, and courteous manner while maintaining confidentiality.
Support coworkers and contribute to teamwork.
Work any shift as needed to meet department requirements.