Video Support Technician

Hawaii Senate•Hawaii State Capitol, HI
•Onsite

About The Position

The Hawaii State Senate is seeking tech-savvy Video Support Technicians to assist with live video production, audiovisual (AV) systems, and virtual event support during the 2027 legislative session. This in-person position is based at the Hawaii State Capitol in Honolulu, Oahu. The technician will help ensure smooth video conferencing, camera operations, and livestreaming for legislative meetings and public hearings.

Requirements

  • Strong computer literacy and the ability to manage multiple applications at once.
  • Proficiency with videoconferencing software such as Zoom, Teams, and Webex.
  • Excellent troubleshooting, communication, customer service, and time management skills.
  • Must be able to work in person at the Hawaii State Capitol in Honolulu, Oahu.
  • Open to U.S. citizens, nationals, or permanent residents.

Nice To Haves

  • Bachelor’s degree preferred, but not required.
  • Experience with multi-camera production, streaming platforms, and AV systems preferred.

Responsibilities

  • Set up, operate, and troubleshoot conference room AV equipment and manage platforms such as Zoom for Senate hearings.
  • Operate PTZ cameras and hardware production switchers to run livestreams to YouTube.
  • Manage applications for video signal routing, on-screen graphics and titling, and live meeting facilitation.
  • Provide real-time support to legislators, staff, and the public to resolve audio, video, or connectivity issues.
  • Collaborate with the Senate Data Systems IT team to maintain equipment reliability and document operational procedures.
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