Video Maintenance Technician

E&M Technologies•Colorado Springs, CO
•Onsite

About The Position

E&M Technologies, Inc. is seeking a Video Maintenance Technician to support the 21st Communication Squadron at the NORAD Cheyenne Mountain Complex in Colorado Springs, Colorado. The role supports video, surveillance, cable television, intrusion detection, and mobile video teleconferencing systems and their associated infrastructure. The technician works under immediate supervision and receives technical guidance from the Project Manager as needed. The position requires U.S. citizenship and the ability to obtain and maintain a Department of Defense security clearance at the appropriate level. Travel requirements are 10% of the time.

Requirements

  • Hold a DoD 8140 certification, such as Security+ CE.
  • Have at least 3 years of general work experience.
  • Have at least 1.5 years of directly related experience.
  • Have experience performing video systems maintenance and preventative maintenance inspections.
  • Have experience operating and maintaining A/V intrusion detection equipment.
  • Have experience operating internal and external surveillance equipment.
  • Have experience operating and maintaining voice and/or non-voice communications systems.
  • Have experience building and maintaining infrastructure and cabling for video and alarm equipment.
  • Have experience providing first-look support.
  • Be able to climb, work at heights, and work in small, confined spaces, including under raised floors, inside closets, and in server racks.
  • Be able to sit, stoop, kneel, or crouch for long periods.
  • Be able to work in noisy areas and in temperatures hotter or colder than standard office conditions.
  • Be able to lift and transport equipment weighing up to 50 pounds.
  • Be a U.S. citizen.
  • Have and be capable of maintaining a U.S. Department of Defense security clearance at the appropriate level.

Nice To Haves

  • Experience with Vindicator Intrusion Detection Systems.
  • Experience with Crestron configuration and programming.
  • Background in operations planning, work order management, and automated outage-reporting tools in a real-time support environment.
  • Demonstrated experience interfacing with high-level customers and multiple DoD agencies.
  • Experience prioritizing and managing workloads.
  • Clear written and verbal communication skills.
  • Ability to work independently using various communication methods.

Responsibilities

  • Install, configure, verify, and operate the VDS, surveillance systems, associated equipment such as routers and switches, and the Cheyenne Mountain Cable TV System.
  • Install, configure, verify, and operate the Intrusion Detection System and surveillance cameras, Vindicator Systems, and Mobile VTCs; report circuit outages.
  • Run and terminate cables, key cables, or house wire to video and alarm equipment and associated terminating equipment.
  • Route calls, transfer information, and handle administrative duties.
  • Type, check, and record information.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Parental leave
  • Paid time off
  • Holidays
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