Video Services Manager

City of Vancouver

4d • $97,104 - $145,656

About The Position

The City of Vancouver is seeking a Video Services Manager to lead Clark Vancouver Television (CVTV), a government-focused programming service that informs and engages the community. The role oversees the station’s strategic direction and operations, including programming, video production, cable franchise management, equipment and technical operations, budgeting and grants, interagency coordination, and staff development. The manager works closely with the Communications Director and provides support to the Telecommunications Commission, County Council, and City Council on cable-related matters.

This is a full-time, regular, exempt position with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The position requires five years of experience managing public television, producing video content, budgeting, people management, and regulatory compliance, along with a bachelor’s degree in broadcasting, communications, television and film production, or a related field. Equivalent combinations of education and experience may be considered. Appointment is subject to successful completion of a basic criminal background check and driving abstract.

Requirements

• Five years of experience managing public television, producing video content, budgeting, people management, and regulatory compliance.
• Bachelor’s degree in Broadcasting, Communications, Television and Film Production, or a related field; equivalent combinations of education and experience may be considered.
• Demonstrated experience leading, managing, and developing staff.
• Experience in budget preparation and fiscal management.
• Ability to assess and transform operations and develop and implement strategies, procedures, and tools for continuous improvement and changing needs.
• Knowledge of video production facility planning, project budgeting, and grant writing.
• Knowledge of producing and cablecasting video programming.
• Operational knowledge of filming, audio recording, and playback equipment, including cameras, microphones, lighting, editing systems, and video playback devices; knowledge of maintenance and minor equipment repair techniques.
• Ability to produce programming for cable, web, and social media, including production planning, scriptwriting, camera operation, graphics development, editing, and preparation for replay.
• Ability to prepare interview talent and serve as on-camera talent or host for select programming.
• Knowledge of federal, state, and local cable franchising issues, codes, and regulations.
• Ability to lead negotiation teams and outside contractors and work with local cable providers.
• Knowledge of emerging technological, regulatory, and environmental issues and trends in broadcasting.
• Knowledge of the mission and goals of a government access station.
• Ability to maintain operational continuity during emergencies or urgent situations, including rapid decision-making and crisis communication.
• Experience working with commission members and elected officials.
• Ability to operate a personal computer and appropriate software.
• Ability to work consistently with City operating principles, as a team player, and with a high level of customer service.
• Ability to maintain a positive professional image and collaborative, respectful working relationships.
• Regular and dependable attendance.
• Commitment to inclusion and valuing differences among people.
• Commitment to workplace safety, including following applicable safety policies and procedures, recognizing hazards, and reporting unsafe conditions and injuries.
• Successful completion of a basic criminal background check and driving abstract.

Responsibilities

• Develop, implement, and measure CVTV’s strategic direction with the Communications Director, evaluating and refining operational plans to improve access to local government and develop engaging content.
• Oversee and participate in the production and direction of live and recorded programming, including public meetings, studio talk shows, election coverage, employee training, social media video, and other programming; develop program ideas and write scripts for City and County programming.
• Oversee content strategies for the CVTV website and affiliated social media channels; manage daily operations and administration; track and analyze performance metrics to improve audience engagement.
• Administer and update programming and operating policies and procedures.
• Develop and manage the division budget, monitor expenditures, seek revenue or cost-recovery opportunities, and manage capital grant development and purchasing.
• Coordinate installation and maintenance tracking for video production equipment across locations in the City and County.
• Provide staff support to the Telecommunications Commission, County Council, and City Council on cable-related matters, including preparing informational packets, communicating with officials, and organizing meetings.
• Oversee cable franchises for the City and County, including negotiating franchise agreements, monitoring cable company performance, helping resolve customer concerns, updating elected officials, and coordinating with local access providers.
• Recruit, onboard, train, and develop production team members; address performance gaps, give regular feedback, and conduct annual performance evaluations.
• Research, compile, and analyze data for programming, special projects, and reports.
• Perform related duties and responsibilities as assigned.
• Lead teams and maintain operational continuity during emergencies or urgent situations, including rapid decision-making, crisis communication, and workflow adaptation.
• Ensure programming meets accessibility standards, including inclusive design, captioning, audio descriptions, and applicable regulatory guidelines.
• Promote and follow workplace safety policies and procedures, recognize and report hazards, and ensure supervised employees receive required safety review and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager