Video Operator (Field Production)

CapsLock•Remote, NC
•Remote

About The Position

CapsLock is seeking a Video Operator who combines video production skills with a marketing perspective, filming content designed to support sales and campaign performance. The role works directly with clients, actors, and bloggers to turn production plans into visual content, with ownership of on-site execution, logistics, talent direction, and real-time problem-solving. The position involves field production and approximately 60–70% travel across the United States. The Video Operator executes photo and video shoots for home improvement services, including roofing, windows, and bathrooms. They work from scripts and scenarios, direct on-camera talent, adapt locations and setups to visual and brand standards, coordinate freelancers, and ensure raw assets are organized and delivered to internal standards and timelines. They also collaborate with Creative and Marketing teams to align production output with campaign and performance goals.

Requirements

  • At least 3 years of experience in video production, filming, or field shooting.
  • Strong hands-on experience with camera equipment, lighting, and on-site production setups.
  • Experience working with people on camera, including actors and talent, and interacting directly with clients.
  • Ability to independently organize and execute shoots from start to finish.
  • Strong problem-solving skills and ability to handle unpredictable situations.
  • Strong communication skills and ability to clearly direct talent on set.
  • Willingness and ability to travel frequently, approximately 60–70% of the time.
  • Own professional equipment, including a mid-to-top-level DSLR, an action or POV camera, a stabilizer, lighting, and essential production gear.
  • Fluent spoken and written English.

Nice To Haves

  • Experience in performance marketing or creating content for ads.
  • Background in home improvement, real estate, or service-based industries.
  • Basic understanding of video editing workflows.
  • Experience working with freelance crews or production teams.

Responsibilities

  • Execute photo and video shoots for home improvement services, creating content intended to convert.
  • Direct actors, homeowners, and other on-site talent to deliver natural, clear, and persuasive messaging.
  • Work with predefined scripts and scenarios to ensure accurate and effective on-camera execution.
  • Own on-site production from setup and shooting through problem-solving and wrap-up.
  • Resolve location issues, delays, and technical problems independently and efficiently.
  • Plan and manage shoot logistics, including travel, scheduling, equipment, and timelines.
  • Evaluate locations and adapt setups to meet company visual standards and brand requirements.
  • Coordinate and guide freelancers to align with production processes and quality expectations.
  • Capture, organize, and deliver raw assets according to internal standards and timelines.
  • Collaborate with Creative and Marketing teams to align production output with campaign and performance goals.

Benefits

  • Paid time off.
  • Support for ongoing learning, including workshops, online courses, conferences, and certifications.
  • Home-office equipment and furniture expense coverage.
  • Support for physical well-being, including gym memberships, yoga classes, home workout equipment, or a bicycle.
  • Unlimited sick days.
  • Reimbursement for medical insurance and health-related expenses, including dental care and psychological support.
  • Coverage for the cost of a co-working space.
  • Gaming nights, fitness challenges, and annual retreats.
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