Video Operations Specialist

NBCUniversal • New York, NY

3d • Hybrid

About The Position

The Global Media Operations team under the Operations & Technology division is looking for a highly organized, extremely focused, and process-oriented Video Operations Specialist. The ideal candidate will execute short-form video content within a fast-paced and challenging environment supporting a growing portfolio of programming on Peacock, SkyShowtime, and NBC apps, as well as third-party providers and social media platforms. You’ll be responsible for ensuring video content is successfully acquired, prepared, and syndicated to on-domain and off-domain platforms within our video content supply chain – confirming hundreds of on-demand clips, highlights, and trailers are successfully provisioned and published to our platforms. You’ll also be relied upon to help triage technical issues that arise during publishing and to collaborate with operational incident management teams to address them as needed. To excel in this role, you’ll need to continuously manage incoming content requests and stay organized in processing high volumes of video deliveries. This commitment to timely program availability is critical to the promotion of our content and plays an integral role in our success within the competitive streaming marketplace.

Requirements

• Minimum 3 years+ of entertainment industry or digital media experience
• Digital video file formats, encoding specifications, publishing workflows, governmental compliance standards and troubleshooting techniques
• Content management systems, trafficking high volume, time-sensitive media assets for multi-platform syndication
• Bachelor’s degree, accredited program certification, relevant areas of study or equivalent work experience
• General understanding of data transfer protocols, workflows, and methods. Aspera, Signiant, HTTP, etc.
• Must be willing and available to work any shift, including overnights, weekends, and holidays to meet the needs of a 24x7/365 operation, with the possibility of schedule changes based on business needs and priorities.
• Working knowledge of data transfer protocols, workflows, and methods; Aspera, Signiant, etc.
• Excellent and effective communication & collaboration skills
• Proactive problem solver with the ability to prioritize and concurrently handle multiple, time-sensitive requests within a high-pressure environment

Nice To Haves

• Experience working in Airtable, JIRA and/or Smartsheet a plus
• Television entertainment industry experience preferred
• Creative problem solver with a willingness to try new things when all else fails

Responsibilities

• Gather, ingest, and publish short-form video assets for distribution to various platforms, including Peacock, SkyShowtime, NBC, YouTube, Roku, Amazon, etc.
• Provide QC support of assets to verify playback across platforms
• Collaborate with internal and external teams on mission-critical deadlines for asset delivery, ensuring content meets requirements and the expectations of stakeholders
• Track and manage incoming video assets, validate metadata integrity, and efficiently input data into internal systems
• Assist with developing best practices to streamline workflows that ensure assets meet the required delivery specs
• Perform audits across all systems to maintain data integrity and support Video Operations leads
• Troubleshoot and measure enhancements/bugs within Video Operations Airtable bases
• Assist in onboarding new stakeholders and documenting guidelines
• Other duties as assigned

Benefits

• medical, dental and vision insurance
• 401(k)
• paid leave
• tuition reimbursement
• a variety of other discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree