Video Monitor

PA Options for Wellness • Duncannon, PA

9d

About The Position

The Video Monitor continuously monitors security cameras for assigned locations, actively reviews live camera feeds, reports notable activities to key contacts, and completes investigations in a timely manner. The role also serves as the first point of contact for the Grow/Process Facility by greeting employees and authorized visitors and answering inbound telephone calls. Regular, punctual attendance is essential to facility operations.

Requirements

• High school diploma or GED equivalent.
• One year of relevant experience in an office or other applicable environment.
• Demonstrated organizational skills and verbal and written communication skills.
• Knowledge of technology, including PCs, Microsoft Office, and other computer programs.
• Exceptional customer service skills and demonstrated attention to detail.
• Ability to work both as part of a team and independently.

Responsibilities

• Continuously monitor live camera footage and communicate relevant details to appropriate team members and security.
• Maintain working knowledge of the facility and property activity to effectively monitor team members.
• Greet and assist employees, authorized vendors, and visitors entering the facility; maintain accurate visitor records and follow visitor-management protocols under the Pennsylvania Medical Marijuana Act.
• Answer and direct phone calls politely, and take and relay messages to intended recipients.
• Receive and sort deliveries and mail, and notify team members.
• Write reports and follow organizational recordkeeping protocols.
• Respond to and direct employees at the location during crisis events.
• Ensure compliance with the Medical Marijuana Act and applicable regulations.
• Communicate with packaging and wholesale teams to resolve issues.
• Maintain regular and punctual attendance for scheduled shifts.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED