Victims Services Assistant - SR-13

County of Hawai`i•Future vacancies with immediate vacancy in Kailua-Kona, HI

8d•Onsite

About The Position

The Victims Services Assistant independently provides administrative, technical, and clerical support for programs and activities involving investigations of domestic violence and sexual assault cases. The position serves as the department’s liaison for these cases, working with service agencies and victims. There is one immediate, permanent, full-time vacancy with the Office of the Prosecuting Attorney’s Victim/Witness Unit in Kailua-Kona. The eligible list may also be used for other permanent and temporary vacancies; a temporary appointment may lead to permanent appointment.

Requirements

Graduation from high school and two years of clerical work experience, including one year of experience in the criminal justice system or providing services to victims, or an equivalent combination of education and experience.
Possess a valid State of Hawai‘i Class 3 driver license or another valid comparable driver license when applying; submit the valid license at time of hire.
Knowledge of office practices and procedures, including records maintenance and filing; data collection and maintenance; public and private resources providing victim services; public relations; grammar, spelling, and word usage; and standard office machines, personal computers, and software applications.
Ability to understand, interpret, and explain laws, ordinances, regulations, and policies; maintain records and files; summarize data and prepare simple reports; operate standard office machines and equipment; type accurately; follow oral and written instructions; and establish and maintain effective working relationships with employees, County officials, other departments and agencies, victims, and the public.
Applicants may be required to demonstrate typing accuracy by satisfactorily completing a performance exercise at the time of interview.
Meet the health and physical condition standards considered necessary to perform the position’s essential functions, with or without reasonable accommodation.
An associate degree or higher from an accredited college or university may substitute for required clerical experience on a year-for-year basis. Official college transcripts are required for substitution credit.
Foreign transcripts must be accompanied by an official credential evaluation report showing U.S. equivalency.
Applicants must fully document relevant duties and responsibilities, dates of employment, and hours worked per week in their application.
Applicants referred to the hiring department may be required to attend interviews and/or further testing in person in Hawai‘i County at their own expense.

Responsibilities

Oversee, establish, revise, and maintain program files and control records.
Open case files; review, compile, summarize, and enter information into the central database; monitor pending cases and prepare requested reports.
Analyze files, records, and police reports to extract and compile data; organize information and prepare operational, statistical, and special reports.
Build and maintain working relationships with public and private agencies that provide services to victims of sexual assault and domestic violence.
Contact victims by telephone, maintain positive relationships, provide case updates, discuss concerns and related problems, and inform them about service agencies.
Assist with coordinating services as requested and keep investigators informed of victims’ concerns.
Serve as the department’s liaison regarding cases and attend inter-agency meetings to support ongoing communication and information-sharing.
Assist police investigators with the transition of victim services to the Office of the Prosecuting Attorney’s Victim/Witness Counselors when an investigation is submitted for prosecution.
Assist investigators in preparing, revising, and maintaining internal procedures and guidelines for the Domestic Violence and Sex Crimes Unit.
Coordinate logistics for meetings, workshops, and presentations.
Provide the public with information about agencies working with the department on sexual assault or domestic violence issues.
Assist with preparing materials and training for departmental personnel and personnel from other agencies.
Compose routine correspondence from general instructions; type and proofread memoranda, reports, statements, forms, and other materials.
Operate a vehicle to perform work-related duties.
Perform other related duties as assigned.

Benefits

Competitive compensation package.
Flexible working arrangements may include alternate schedules such as 4-10 and flexible working hours, subject to departmental participation and position eligibility.
Paid vacation accrual of up to 21 days per year.
Paid sick leave accrual of up to 21 days per year.
13 paid holidays per year, plus General Election Day when applicable.
Employee training and development opportunities.
County Tuition Reimbursement Program.
Potential eligibility for the Public Service Loan Forgiveness Program.
Employees’ Retirement System defined-benefit public pension plan for eligible employees.
Voluntary deferred compensation plan with tax-deferred contributions.
Flexible Spending Plan for eligible dependent care, medical expenses, and insurance premiums.
Health benefit plans for eligible employees.
Employee Assistance Program offering free, confidential assistance to employees and family members.
Free group life insurance policy for active employees.
Credit union membership.
Potential eligibility for other leaves, including family, funeral, leave sharing, military, donor, victims protection, parent-teacher conference, disaster relief, blood bank donation, and jury duty leave.