Park Interpretive Technician - SR-13

County of Hawai`i•Future vacancies with immediate vacancy in Hilo, HI

8d•Onsite

About The Position

The Park Interpretive Technician provides park users with accurate interpretive information about natural, cultural, historical, archaeological, and other distinctive features to enrich their experience. The position coordinates cultural activities, programs, and special events on behalf of the County; provides information about park facilities, recreational programs, and points of interest; and performs other related duties as assigned. The posting identifies one immediate permanent, full-time vacancy with the Department of Parks and Recreation, Culture & Education Division, in Hilo. Shift, weekend, and holiday work may be required. The eligible list may also be used for other permanent or temporary vacancies; a temporary appointment may lead to permanent appointment. The role develops and presents interpretive information and activities, works with community groups and organizations, responds to park-user needs, reports hazards, and may support permits, event fees, records, and operational reporting. It may also involve supervising helpers and volunteers and operating a vehicle to transport event materials and supplies. The position is classified as light physical effort, and appointees must meet the health and physical condition standards needed to perform essential functions, with or without reasonable accommodation.

Requirements

Education and experience substantially equivalent to graduation from high school and three years of work experience developing, coordinating, and conducting recreational or educational group activities.
At least one year of the required experience must include coordinating cultural activities and/or events involving work with government and/or community organizations.
Possess a valid State of Hawai‘i Class 3 driver license or another valid comparable driver license when applying; a valid driver license must be submitted at hire.
Meet the health and physical condition standards necessary to perform the essential functions of the position, with or without reasonable accommodations.
Knowledge of interpretive techniques and methods, group leadership and instruction, public relations, ethnic cultures and history, research and report writing, park rules and regulations, community resources and organizations, and English grammar and report writing.
Ability to gather natural and cultural resource information; plan, promote, organize, coordinate, and conduct activities; instruct and perform demonstrations; speak effectively to individuals and groups; work independently; handle cash and perform basic arithmetic; establish effective working relationships; and follow oral and written instructions.

Responsibilities

Provide interpretive information about natural, cultural, historical, and archaeological features to promote understanding and respect for the park and surrounding areas.
Gather natural and cultural resource information, develop informational brochures, and conduct interpretive talks and interactive cultural activities such as storytelling and arts and crafts demonstrations.
Coordinate cultural activities, programs, and special events with community groups and organizations as directed.
Answer questions about park resources and history, distribute informational brochures, and explain park rules, regulations, and appropriate behavior and protocol.
Conduct verbal and written user surveys to evaluate programs, gauge user interests, and identify areas for improvement.
Provide safety information about road, trail, and ocean conditions and hazards.
Maintain effective working relationships with government agencies and community, business, and professional organizations; attend community meetings and conferences as requested; and report hazardous conditions.
Respond to routine complaints or refer individuals to appropriate personnel; direct vehicular and pedestrian traffic, maintain crowd control, and issue verbal warnings for rule violations.
May inspect permits for camping, facility use, and other park uses; issue pavilion permits; accept event-fee payments; provide receipts; reconcile balances; prepare treasury and deposit receipts; and maintain program account records.
Gather information and prepare operational and data-tracking reports on park users and activities.
May supervise helpers and volunteers, evaluate their job performance, and maintain time sheets.
Operate a vehicle to deliver and pick up materials and supplies for events and activities.
Perform other related duties as assigned.

Benefits

Competitive compensation package.
Flexible working arrangements may include alternate work schedules, such as 4-10 schedules, and flexible working hours; availability varies by department and position.
Paid vacation accrual of up to 21 days per year.
Paid sick leave accrual of up to 21 days per year.
13 paid holidays per year, plus General Election Day when applicable.
Employee training and development opportunities.
County Tuition Reimbursement Program.
Potential eligibility for the Public Service Loan Forgiveness Program.
Employees’ Retirement System defined-benefit retirement plan for eligible employees and beneficiaries.
Voluntary deferred compensation plan with tax-deferred contributions.
Flexible Spending Plan for eligible dependent-care and medical expenses and insurance premiums.
Health benefit plans for eligible employees.
Employee Assistance Program offering free, confidential assistance to employees and family members.
Free group life insurance for active employees.
Credit union membership.
Potential eligibility for other leaves, including family, funeral, leave sharing, military, donor, victims protection, parent-teacher conference, disaster relief, blood bank donation, and jury duty leave.