Victim/Witness Assistant

Grays Harbor County • Montesano, WA

5d

About The Position

The Victim/Witness Assistant performs legal and clerical functions in support of the Grays Harbor County Victim/Witness Assistance Program. The role is the primary contact between the Prosecuting Attorney's Office and crime victims and State's witnesses in criminal cases. The assistant provides information, referrals, and support related to victims' rights and the criminal justice process, and helps coordinate case-related communication and services.

The position also provides clerical and administrative support for office cases and department operations, including intake and document handling. Work is primarily performed in an office environment with varying noise levels and interactions with people experiencing a range of emotional states.

Requirements

• High school diploma or GED.
• Two years of clerical court-related experience, or a combination of education and experience that provides the required knowledge and skills.
• Valid Washington State driver's license and acceptable driving record.
• Ability to pass a background check, including a criminal background check.
• Must be bondable.
• Ability to compose correspondence using standardized letters in a case management system or Word documents.
• Ability to process workload in a timely manner with little to no monitoring, organize and prioritize work to meet deadlines, and follow oral and written instructions.
• Ability to type at least 50 words per minute.
• Proficient reading, writing, and communication skills.
• Ability to establish and maintain effective working relationships with coworkers, public officials, and the public, while being courteous, polite, and tactful.
• Ability to work effectively under pressure and deal with individuals experiencing emotional stress.
• Ability to exercise discretion and maintain confidentiality regarding sensitive case and departmental matters, discussing them only with appropriate parties.
• Interpersonal and customer service skills for courteous interactions with the public, county employees, and agencies requiring services.
• Skill in Microsoft Office programs, including Word and Excel.
• Skill in using standard office machines and equipment.
• Attention to detail and accuracy.

Nice To Haves

• Two years of legal or advocacy experience.

Responsibilities

• Provide information and referrals to victims, survivors, and witnesses about available resources, their rights, and the criminal justice process.
• Schedule and coordinate interviews among victims, witnesses, attorneys, and community-based advocates for adult and juvenile felony and misdemeanor cases.
• Provide informational and emotional support to victims and witnesses during court proceedings.
• Assist victims with preparing impact statements for the Court.
• Maintain contact with victims and witnesses, direct them to relevant community services, and assist with preparing restitution estimates.
• Convey information from deputy prosecuting attorneys, schedule interviews or appointments, and document contact.
• Receive and direct incoming calls from victims and witnesses; take messages, determine needs, answer general questions, and provide information about established procedures, policies, and services.
• Perform clerical and case-administration duties, including copying, faxing, scanning, emailing, and intake, as well as other tasks and projects needed to manage office caseloads.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED