Victim Notification Administrative Analyst

Chenega Corporation•Washington, DC

2d•Onsite

About The Position

Chenega Enterprise Systems & Solutions, LLC is seeking a Victim Notification Administrative Analyst to support the FBI’s Victim Notification System (VNS) and help ensure timely victim notifications. The analyst provides full-service administrative support to victim specialists within the Victim Services Division (VSD), helping reduce administrative work for direct service providers, centralize data management and storage, and maintain accurate information in FBI systems and VSD databases. The role requires developing expert knowledge of FBI systems, VSD databases, and the Attorney General Guidelines for Victim and Witness Assistance to support FBI victim services providers in the field and at headquarters. The position is fully onsite in Washington, D.C.; telework is not permitted. Applicants must already hold an active Top Secret clearance. Work schedules vary with client needs and may range from 7:00 AM–4:30 PM to 9:30 AM–6:00 PM, and schedules may change based on client requirements and operational needs. The estimated salary is up to $78,000 per year, with final determination based on skill set, qualifications, and approved funding.

Requirements

Active Top Secret clearance; applicants must already hold the clearance, as the employer cannot provide sponsorship, processing, reinstatement, or upgrades.
Bachelor’s degree from an accredited university, or four years of relevant professional experience performing similar administrative tasks in lieu of the degree.
At least two years of relevant professional experience.
Ability to work onsite in Washington, D.C.; telework is not permitted.
Ability to prepare and modify correspondence, reports, drafts, memos, and emails.
Proficiency with Microsoft Word, Excel, and Outlook.
Microsoft Excel skills, including creating spreadsheets; entering data and using autofill; adding and adjusting columns and rows; sorting, filtering, and freezing panes; moving and copying worksheets; using Text to Columns and Concatenate; and working with basic formulas.
Experience prioritizing projects, strong problem-solving and research skills, and attention to detail.
Ability to work effectively with others and strong interpersonal skills.
Program and project management experience.
Ability to coordinate, facilitate, or lead meetings and conference calls with internal and external customers.
Experience creating and delivering formal presentations.
Experience using Microsoft SharePoint and Outlook.
Proficiency in using, building, and updating Microsoft SharePoint websites.

Responsibilities

Provide administrative support to VSD victim services providers, including answering phones, preparing reports, and tracking work.
Prepare and edit documents, spreadsheets, routine and non-routine correspondence, memos, and office forms; obtain required approvals and handle confidential or secret material with discretion.
Open, review, prioritize, and act on incoming mail within three business days; send mail using appropriate carriers and handle faxing and copying as needed.
Enter and maintain data, and create or manipulate reports for tracking statistics and project status.
Generate reports, evaluate data, identify trends, and make recommendations or summaries for supervisor and Victim Specialist review.
Serve as a primary point of contact for clients and Victim Specialists, communicating with tact and discretion.
Develop, organize, maintain, and retrieve electronic and manual files and records.
Coordinate with internal and external offices to ensure required procedures are followed.
Analyze data, extract and interpret relevant information, assess past performance, identify issues, propose alternatives, and resolve problems.
Process information from the FBI Sentinel record management system and SharePoint sites on classified and unclassified enclaves.
Act as a liaison among coordinators, unit personnel, management, internal clients, and oversight groups.
Use spreadsheets, relational databases, and other software to assemble, manipulate, and format data and reports.
Establish effective operational contacts and ensure project execution conforms to DOJ and FBI guidelines.
Assist with testing new or modified systems and checking functionality and business processes.
Help prepare recommendations for new or modified systems, work procedures, and organizational changes.
Develop relationships with internal partners and clients, including through in-person meetings or site visits when needed.
Provide system training as needed and develop a training SOP with the VNS Coordinator.
Perform the listed duties except those related to quality assurance.
Mentor and train new victim notification analysts.

Benefits

Paid time off and vacation accrual: 5.67 hours per pay period, or 136 hours annually.
11 paid holidays.
California residents receive an additional 24 hours of sick leave annually.
Medical, dental, vision, and prescription coverage.
Employee Assistance Program.
Short- and long-term disability insurance.
Life and AD&D insurance.
Flexible Spending Account, Health Savings Account, Health Reimbursement Account, and Dependent Care Spending Account.
Commuter benefits.
401(k) / 401(a) retirement plans.
Voluntary hospital indemnity, critical illness, and accident insurance.
Pet insurance, legal insurance, and identity theft protection.