Victim Notification Admin Analyst (CENP)

Chenega Corporation•Washington, DC

1d•Onsite

About The Position

Chenega Enterprise Systems & Solutions, LLC is hiring a Victim Notification Administrative Analyst to support the FBI’s Child Exploitation Notification Program and help ensure timely victim notification. The analyst provides full-service administrative support to victim services providers (VSPs) within the Victim Services Division (VSD), helping reduce their administrative workload, centralize data management and storage, and maintain data accuracy in FBI systems and VSD databases. The role requires developing expert knowledge of FBI systems, VSD databases, and the Attorney General Guidelines for Victim and Witness Assistance to support FBI VSPs in the field and at headquarters. This position is performed onsite in Washington, D.C.; telework is not permitted. Schedules vary according to client needs and may range from 7:00 AM–4:30 PM to 9:30 AM–6:00 PM. Assigned shifts and hours may change based on client requirements and operational needs. Estimated annual pay is $83,000 to $85,000, with final salary determined by skill set, qualifications, and approved funding.

Requirements

Active Top Secret clearance; applicants must already hold the clearance, as the employer cannot provide sponsorship, processing, reinstatement, or upgrades.
Bachelor’s degree from an accredited university, or four years of relevant professional experience performing similar administrative tasks in place of the degree.
At least two years of relevant experience in a professional environment.
Ability to work onsite in Washington, D.C.; telework is not permitted.
Ability to prepare and modify correspondence, reports, drafts, memos, and emails.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to manipulate data in Microsoft Excel 2008 or later, including creating spreadsheets; entering data; using autofill; adjusting rows and columns; sorting, filtering, and freezing panes; moving and copying worksheets; using Text to Columns; using Concatenate; and applying basic formulas.
Experience prioritizing projects, problem-solving, conducting research, and maintaining attention to detail.
Ability to work effectively with others and strong interpersonal skills.
Program and project management experience.
Ability to coordinate, facilitate, or lead meetings and conference calls with internal and external customers.
Experience creating and delivering formal presentations.
Experience using Microsoft SharePoint and Outlook.
Experience and proficiency using, building, and updating Microsoft SharePoint websites.
Ability to work schedules that vary with client needs; assigned shifts and hours may change in response to client requirements and operational needs.

Responsibilities

Provide administrative and case-management support to FBI victim services providers, including support related to the Victim Notification System (VNS), and assist other headquarters VSD employees.
Answer phones; prepare reports; track work; manage email correspondence; and maintain schedules and calendars.
Develop, write, and update the VNS Standard Operating Procedure using the VSD SOP template.
Prepare and modify documents, including routine and non-routine internal and external correspondence, memos, forms, spreadsheets, labels, graphs, and tables; obtain necessary approvals and handle confidential material with judgment and discretion.
Review, prioritize, and act on incoming mail within three business days; send outgoing mail and handle faxing and copying as needed.
Enter and maintain data, manipulate information, and define reports for tracking statistics and project status; potentially lead project management activities.
Generate reports, evaluate data, summarize trends, and make recommendations for supervisor review.
Serve as a primary contact for clients and as a liaison among coordinators, unit personnel, management, and internal and external partners.
Develop, maintain, and retrieve electronic and manual organizational files and records.
Keep current with applicable laws and regulations and coordinate with internal and external offices to ensure required procedures are followed.
Analyze complex data, extract relevant information, interpret past performance, identify issues, propose alternatives, and resolve problems.
Process information in the FBI’s Sentinel record management system and SharePoint sites on classified and unclassified enclaves.
Use software applications, including spreadsheets, relational databases, statistical packages, and graphics packages, to assemble, manipulate, and format data and reports.
Apply management-analysis principles, procedures, and techniques to assigned projects and support project execution in accordance with DOJ and FBI guidelines and regulations.
Assist with testing new or modified systems and assessing functionality and business processes.
Assist in preparing recommendations for new or modified systems, work procedures, or organizational changes, and develop portions of reports used for management decision-making and resource monitoring.
Develop relationships with internal and external partners and clients, including through in-person meetings or site visits when needed.
Provide system training as needed and develop a training SOP with the VNS Coordinator.
Perform the listed duties except those related to quality assurance, and mentor and train new victim notification analysts.

Benefits

Paid time off and vacation accrual: 5.67 hours per pay period, or 136 hours annually.
11 paid holidays.
California residents receive an additional 24 hours of sick leave annually.
Medical insurance.
Dental insurance.
Vision insurance.
Prescription coverage.
Employee Assistance Program.
Short- and long-term disability insurance.
Life and AD&D insurance.
Flexible Spending Account.
Health Savings Account.
Health Reimbursement Account.
Dependent Care Spending Account.
Commuter benefits.
401(k) / 401(a) retirement plans.
Hospital indemnity coverage.
Critical illness insurance.
Accident insurance.
Pet insurance.
Legal insurance.
Identity theft protection.