Vice President, Strategic Partnerships

Southwest Foodservice Excellence, LLCScottsdale, AZ
$140,000 - $150,000Onsite

About The Position

The Vice President of Strategic Partnerships is a senior relationship leader responsible for protecting and expanding the company’s most critical client relationships while playing a pivotal role in large-scale (“Mega”) contract pursuits. This role serves as a highly visible executive presence—bringing delivery credibility, strategic insight, and leadership alignment to both client engagements and internal teams. Success is measured by retention of top-tier (“Diamond”) accounts and impact on strategic deal outcomes.

Requirements

  • Senior executive with deep experience managing complex enterprise client relationships
  • Strong credibility in delivery/service environments (consulting, outsourcing, or managed services preferred)
  • Proven success influencing large enterprise deals and executive stakeholders
  • Exceptional communication, presence, and relationship-building skills
  • Strategic thinker with strong pattern recognition across client portfolios

Responsibilities

  • Serve as the executive relationship owner for all Diamond-tier accounts
  • Own overall relationship health, executive sponsor mapping, and escalation management
  • Lead quarterly executive business reviews (QBRs) with client leadership
  • Co-develop annual account strategies with delivery/account leaders
  • Drive retention of all Diamond accounts
  • Act as the designated relationship lead on all Mega-scale pursuits
  • Partner closely with Sales/Business Development as the client-facing executive
  • Provide delivery credibility and strategic input throughout pursuit cycles
  • Shape client perception and trust during high-stakes engagements
  • Identify patterns, risks, and growth opportunities across the Diamond account portfolio
  • Mentor and coach account leaders responsible for day-to-day delivery
  • Contribute to best practices, playbooks, and standards for strategic accounts and large deals
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