Vice President, Sapphire Portfolio Strategy

JPMorgan Chase & Co.•Wilmington, DE

About The Position

As a Sapphire Portfolio Strategy Vice President on the Sapphire Portfolio Strategy Team, you will drive growth and profitability by developing cross-business strategies that strengthen customer loyalty and long-term value. You will partner closely with marketing, product, analytics, credit, and finance to define customer segments, build a robust test-and-learn agenda, and translate results into actionable recommendations and delivery plans. The role focuses on shaping strategy for a premium, affluent card portfolio and connecting partners across the firm to deepen customer engagement and loyalty. You will use data, financial acumen, and disciplined experimentation to turn insights into clear roadmaps, while influencing stakeholders in a fast-paced environment. Applicants must be authorized to work for any employer in the United States. Immigration sponsorship and transfer of employment visa sponsorship are not available. Final job grade level and corporate title will be determined at the time of offer and may differ from this posting.

Requirements

6+ years of experience in analytics, finance, portfolio strategy, or a related field.
Bachelor’s degree or equivalent practical experience.
Demonstrated understanding of credit card portfolio economics, including profit and loss (P&L) drivers.
Experience developing data-informed strategies and translating analysis into clear recommendations.
Experience managing multiple complex initiatives with competing priorities and deadlines.
Ability to influence and align cross-functional stakeholders to drive outcomes.
Strong written and verbal communication skills, including executive-ready storytelling with data.
Must be authorized to work for any employer in the United States; immigration sponsorship and sponsorship transfer are not available.

Nice To Haves

Experience in credit card portfolio strategy or portfolio marketing.
Experience designing and evaluating experiments using a test-and-learn approach.
Experience partnering with marketing and product teams to deliver customer initiatives.
Experience developing segmentation and treatment strategies for consumer portfolios.
Experience building measurement plans and performance reporting for campaigns and initiatives.

Responsibilities

Lead cross-business portfolio strategies to drive growth, engagement, and profitability for an affluent card portfolio.
Build and evolve a “better together” approach by aligning partners across commerce, travel, banking, and wealth offerings.
Develop customer segmentation and treatment strategies that improve loyalty and customer value.
Partner with marketing and communications to plan campaigns, support deployment, and evaluate performance.
Collaborate with product and marketing partners to shape and deliver an authorized user strategy.
Create a structured test-and-learn agenda with analytics, credit, finance, and other partners.
Define hypotheses, success metrics, and measurement approaches for portfolio initiatives.
Synthesize test results into insights, recommendations, and prioritized roadmaps.
Proactively manage cross-functional stakeholders by gathering input, assessing impacts, and securing alignment.
Communicate strategy, results, and trade-offs clearly to senior and cross-functional audiences.

Benefits

Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.
Additional benefits and programs based on eligibility.