About The Position

The Vice President, Sales and Distribution Luxury Strategy is the business sales leader for the East Region and Canada market, driving sales initiatives and programs across brands in alignment with Global Sales B2B segment strategies. The role provides sales leadership to generate revenue, gain market share, motivate sales associates, and direct the day-to-day sales operations of leaders responsible for key markets. It ensures effective teamwork and customer service across field-deployed and sales-center sales teams and works with GSO/Account Sales, Multi-Hotel Sales, and regional leaders to achieve sales and revenue objectives. The position is accountable for market revenue goals, team booking pace, customer and associate satisfaction, and the financial performance of properties in the market. It supports corporate initiatives, brand marketing standards, property performance and development, and owner relations. The role also develops sales and marketing strategies, identifies business opportunities and risks, leads change initiatives, and supports talent development and workforce planning across the market.

Requirements

  • A two-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or a related major, and 8 years of experience in management operations, sales and marketing, or a related professional area; OR a four-year bachelor's degree in one of those fields and 6 years of such experience.

Nice To Haves

  • A four-year bachelor's degree in Business Administration, Marketing, or Hotel and Restaurant Management.
  • Lodging or hospitality industry experience.
  • Experience leading and managing change initiatives.
  • Excellent sales and marketing skills, including experience with direct sales processes, sales channels, and event booking centers.
  • Experience evaluating risks and developing proactive strategies and plans to mitigate business issues.

Responsibilities

  • Direct day-to-day sales operations of leaders assigned to key markets and ensure teamwork and customer service across field and sales-center teams.
  • Identify emerging business opportunities and risks and communicate their strategic sales implications to stakeholders.
  • Partner with stakeholders on account planning and determine approaches for executing market strategies.
  • Ensure market sales strategies align with regional priorities and Enterprise Sales segment strategies; track account growth and profitability.
  • Develop sales and marketing strategies and solutions with the above-property Multi-Hotel Sales leader and maintain excellence in opportunity management.
  • Coordinate market and corporate sales resources to sustain segment strategies and selling solutions.
  • Partner with GSO/Account Sales leaders and the Regional Vice President of Sales and Distribution to support property sales and revenue objectives.
  • Ensure sales strategies are communicated, implemented, and updated as market conditions change.
  • Provide functional expertise and strategic perspective to develop and implement profitable revenue streams.
  • Serve as the market sales liaison with Revenue Management, Event Management, and other hotel departments as appropriate.
  • Increase revenue, control expenses, and provide a return on investment for owners and Marriott International.
  • Support pre-opening sales and marketing for full-service or MSB hotels and consult with pre-opening franchise hotels on use of Marriott resources.
  • Maintain accountability for market revenue goals, booking pace, customer and associate satisfaction, and property financial performance.
  • Support corporate initiatives, brand marketing standards, property performance, property development, and owner relations.
  • Develop close working relationships with hotel operations to execute strategies at the property level.
  • Build productive dialogue and partnerships between field and corporate teams.
  • Develop franchise and owner relationships related to sales and marketing and Marriott's competitive advantages; involve owners and franchisees as partners in key initiatives.
  • Lead market sales and marketing initiatives across brands in alignment with Global Sales B2B segment strategies.
  • Focus sales associates on growing account share and local property revenue; manage opportunity management, account management, local and social catering, business travel, and extended-stay sales strategies.
  • Lead implementation and sustained adoption of Sales Transformation and related programs and initiatives.
  • Support property development, including project feasibility, pro-forma development and approval, and sales and marketing plans for new and converted hotels.
  • Develop recommendations to optimize performance, growth, and profitability.
  • Monitor properties across the market, with particular attention to high-priority and underperforming properties.
  • Review ongoing sales and marketing decisions and initiatives and ensure appropriate approaches and resources are applied to business challenges and opportunities.
  • Partner with Human Resources to attract, develop, and retain talent and establish effective structures, processes, jobs, and performance management systems.
  • Set goals and expectations for direct reports through the Leadership Performance Process, align performance and rewards, address performance issues, and hold staff accountable.
  • Champion leadership development and workforce planning; assess, select, retain, and develop diverse talent and anticipate future talent needs with HR.
  • Identify, train, and mentor sales and marketing leaders and develop the sales and marketing skills of managers in other disciplines.
  • Perform other duties as assigned to meet business needs.

Benefits

  • 401(k) plan
  • Stock purchase plan
  • Discounts at Marriott properties
  • Commuter benefits
  • Employee assistance plan
  • Childcare discounts
  • Medical coverage for full-time positions
  • Dental coverage for full-time positions
  • Vision coverage for full-time positions
  • Health care flexible spending account for full-time positions
  • Dependent care flexible spending account for full-time positions
  • Life insurance for full-time positions
  • Disability insurance for full-time positions
  • Accident insurance for full-time positions
  • Adoption expense reimbursements for full-time positions
  • Paid parental leave for full-time positions
  • Educational assistance for full-time positions
  • Washington employees accrue paid sick leave and 0.077 PTO balance for every hour worked and are eligible for a minimum of 9 holidays annually
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