Vice President, Reliability Management System, NA

Vantage Data Centers•Denver, CO

4d•$260,000 - $280,000•Hybrid

About The Position

Vantage is seeking a Vice President, Reliability Management System, North America, to establish, lead, and continuously improve the management system governing reliability and availability across its North American portfolio. Based in Denver, Colorado, the role follows a flexible work policy of three days in the office and two flexible days. The Vice President reports to the Senior Vice President, Enterprise Operational Excellence, North America, and owns RMS strategy, operating model, governance, organizational capability, investment priorities, and portfolio outcomes. The role integrates operations engineering, technical process engineering, reliability practices, maintenance strategy, operational controls, telemetry, assurance, risk management, and organizational learning into a unified system for mission-critical operations. It leads through Directors and senior technical leaders, working across Site Operations, Reliability Engineering, Automation Systems, Construction, Commissioning, Design, Technology, Procurement, Finance, and other enterprise functions. The Vice President establishes decision rights and accountability boundaries, resolves material conflicts, and holds RMS leaders accountable for sustained adoption and results. The position is accountable for the effectiveness, scalability, and business value of the Reliability Management System. Site Operations retains responsibility for day-to-day facility operations and execution; the Vice President establishes the system, standards, controls, performance expectations, and assurance mechanisms that enable reliable operations at scale. The role requires executive judgment, deep mission-critical operations and engineering expertise, organizational leadership, and consequential decision-making involving reliability, safety, customer commitments, operational risk, investment, and long-term portfolio performance.

Requirements

Bachelor’s degree in Engineering, Operations, Reliability, Quality, Asset Management, or a related discipline, or equivalent practical experience.
Typically 15 or more years of progressive leadership experience in mission-critical data centers or comparable high-reliability, high-availability, or capital-intensive operating environments.
Significant executive leadership experience building, implementing, or transforming enterprise-scale reliability, operational excellence, asset management, quality, assurance, or management systems.
Demonstrated success owning a multi-year strategy, operating model, portfolio roadmap, governance system, and measurable business outcomes across a geographically distributed organization.
Experience leading through Directors and senior technical leaders and building organizational capability, accountability, succession depth, and leadership effectiveness.
Deep understanding of critical electrical, mechanical, controls, and supporting infrastructure systems and the operating risks associated with mission-critical environments.
Deep knowledge of reliability engineering, maintenance strategy, operational controls, incident learning, root cause analysis, asset lifecycle management, assurance, and risk governance.
Experience establishing enterprise standards, decision rights, performance systems, maturity models, management reviews, and corrective-action mechanisms.
Ability to make consequential decisions and recommendations involving reliability, safety, customer commitments, investment, operating risk, and long-term portfolio performance.
Experience translating telemetry, maintenance history, asset condition, incident data, assurance findings, and operational performance into executive priorities and investment decisions.
Strong financial and commercial acumen, including experience with operating budgets, investment cases, resource planning, vendor strategy, and risk-based tradeoffs.
Ability to align and influence senior executives and functional leaders across a complex matrix without direct operational control.
Exceptional executive communication and presence, including the ability to clearly frame complex issues, alternatives, risk, and recommended decisions.
Ability to lead large-scale transformation while maintaining operational practicality, adoption, accountability, and sustained results.

Nice To Haves

Advanced degree in Engineering, Business Administration, Reliability, Operations, Asset Management, or a related discipline.
Experience in hyperscale, wholesale colocation, cloud infrastructure, utilities, aviation, nuclear, advanced manufacturing, or another high-reliability environment.
Experience with FMEA, RCM, RCA or RCFA, condition-based maintenance, asset management systems, management of change, and operational assurance programs.
Familiarity with ISO-based management systems, reliability frameworks, asset-management standards, and operational risk methodologies.
Experience using telemetry, analytics, automation, and AI-enabled insight to improve reliability, maintenance effectiveness, risk identification, and decision quality.
Relevant professional credentials in engineering, reliability, asset management, quality, operations, or enterprise.

Responsibilities

Own the North America Reliability Management System strategy, multi-year roadmap, target operating model, governance structure, maturity plan, and measures of success.
Define how RMS capabilities work together across operations engineering, reliability engineering, technical processes, maintenance, operational controls, telemetry, assurance, risk, and fleet learning.
Establish decision rights, accountability boundaries, interfaces, escalation paths, and management mechanisms across RMS and partner functions.
Set portfolio priorities and sequence capability development, standards deployment, technology enablement, and organizational change.
Advise the SVP and executive leadership on material reliability risks, capability gaps, operating-model choices, investment requirements, and tradeoffs.
Maintain a scalable, fit-for-purpose RMS as the portfolio, operating complexity, and customer requirements evolve.
Own the North America framework for operating standards, standard work, SOPs, MOPs, EOPs, maintenance requirements, job plans, technical process libraries, and related operational controls within RMS scope.
Govern the development, approval, deployment, revision, retirement, and assurance of RMS standards and controlled technical content.
Set expectations for safe, repeatable, practical, and verifiable work execution across sites, designs, equipment vintages, and operating conditions.
Resolve material conflicts among technical requirements, operating practices, design intent, maintenance needs, customer commitments, and portfolio standards.
Establish deviation, exception, and risk-acceptance processes, including approval thresholds, compensating controls, review conditions, and closure evidence.
Translate systemic lessons, recurring defects, incidents, audits, and operating experience into durable changes to standards, controls, training, maintenance, engineering, or design feedback.
Establish the portfolio performance system for availability, asset reliability, maintainability, operational readiness, repeat-event reduction, control effectiveness, and other approved RMS outcomes.
Define portfolio thresholds, leading indicators, escalation criteria, and executive reporting to identify deteriorating performance and emerging systemic risk.
Integrate telemetry, maintenance history, incident learning, reliability analysis, asset condition, operating evidence, and assurance findings into fleet-wide improvement priorities.
Determine when local issues require cross-portfolio intervention, standard changes, investment, vendor action, or executive risk decisions.
Sponsor systemic corrective actions and require evidence that actions are implemented, effective, sustained, and applied across relevant sites.
Provide executive recommendations on reliability investments, asset strategies, maintenance approaches, resource priorities, and accepted risk.
Set the North America maintenance and asset reliability strategy within RMS, including reliability-centered maintenance, equipment criticality, preventive and predictive maintenance, condition-based practices, failure analysis, and lifecycle decision support.
Establish technical and engineering decision frameworks for maintenance standards, service models, critical-spares strategy, repair or replacement choices, and vendor-supported versus internally performed work.
Ensure maintenance and asset strategies reflect equipment risk, redundancy, failure history, customer commitments, business impact, lifecycle condition, and speed-to-restore requirements.
Partner with Site Operations, Reliability Engineering, Procurement, Finance, and Technology leaders to align maintenance execution, vendor models, systems of record, data requirements, and investment priorities.
Establish executive visibility into material maintenance, spares, asset-health, and service-provider risks that could affect availability or operational readiness.
Define and lead the RMS assurance model, including operational assessments, control-effectiveness reviews, maturity evaluations, corrective-action governance, and executive management reviews.
Establish an objective view of whether RMS requirements are understood, adopted, evidenced, effective, and sustained across the portfolio.
Ensure assurance activity is risk-based, coordinated, and designed to improve the operating system rather than create duplicative oversight.
Require accountable leaders to address systemic findings, overdue actions, ineffective controls, and repeat issues through clear recovery plans and escalation.
Use performance, assurance, and maturity insights to refine strategy, standards, investments, organizational capability, and portfolio priorities.
Provide the SVP and executive forums with a clear view of RMS health, material exposure, decisions required, and progress against the maturity roadmap.
Build and lead a high-performing organization of Directors, senior technical leaders, and professional teams accountable for RMS capabilities and outcomes.
Lead through other leaders, establishing accountability for strategy, standards, technical quality, portfolio adoption, assurance, talent, and business results.
Design the organization, leadership structure, capability model, and resource strategy required to operate and scale RMS effectively.
Develop senior leaders who can make sound decisions independently, influence across functions, and represent RMS in executive and operational forums.
Build succession depth for critical leadership and technical-accountability roles and reduce reliance on individual expertise or informal relationships.
Create a culture of operational discipline, constructive challenge, learning, accountability, candor, and continuous improvement.
Represent RMS and North America reliability priorities in executive, regional, global, customer, vendor, and strategic-partner discussions.
Align senior leaders across Operations, Engineering, Technology, Construction, Commissioning, Design, Procurement, Finance, and partner organizations around common reliability outcomes and decision principles.
Resolve consequential cross-functional issues involving ownership, risk tolerance, investment priorities, technical direction, or operating requirements.
Own the RMS operating budget and multi-year resource plan, where assigned, and develop investment cases for capabilities, technology, services, and organizational growth.
Establish strategic expectations for critical vendors and partners, including capability, performance, commercial alignment, risk, escalation, and long-term value.
Integrate RMS priorities into regional planning, capital and operating decisions, workforce strategy, technology roadmaps, and portfolio governance.
Make timely, risk-informed decisions within delegated authority and escalate matters with material enterprise, customer, financial, safety, or availability implications.
Hold leaders accountable for adopted standards, committed outcomes, corrective-action closure, organizational capability, and sustained performance.
Communicate complex reliability, engineering, risk, and investment matters clearly in executive terms, including decisions required and consequences of available options.
Demonstrate and promote Vantage Values of Trust, Accountability, Respect, and Agility.
Perform additional duties as assigned by management.