Vice President, Relationship Management

Alumni Ventures•Manchester, NH

12h•Onsite

About The Position

Alumni Ventures is seeking an experienced investor relationship professional to deepen engagement with its existing investor community and help investors make informed decisions about their long-term venture capital portfolios. The Vice President, Relationship Management owns a portfolio of hundreds of existing investors, including significant relationships, and serves as a trusted resource on portfolio composition and performance, venture capital investing, and diversified, multi-vintage investment strategies. This highly relationship-driven role combines investor education with proactive portfolio management. The position involves frequent substantive conversations, personalized guidance, consistent follow-through, and close collaboration with Managing Partners, Investor Services, and Community Relations to strengthen relationships and provide an exceptional investor experience. The role is part of Investor Relations, reports to the EVP of Investor Relations, and is based at the Manchester, New Hampshire headquarters five days per week. Success is measured by the quality and consistency of investor engagement, including completing 6–8 investor portfolio reviews daily, initiating and completing Venture Planning conversations, investor satisfaction, reinvestment rates, and the quality of CRM documentation. Compensation includes base salary, equity, and a corporate bonus. Employment is subject to passing a background check.

Requirements

10+ years of experience in financial services, investor relations, or a related client-facing field.
Track record of building and sustaining meaningful relationships with sophisticated individual investors.
Comfort discussing investment performance, portfolio construction, diversification across vintage years, and long-term investment horizons, and explaining financial concepts clearly.
Experience working with high-net-worth and ultra-high-net-worth individuals and navigating nuanced investment conversations with confidence, discretion, and sound judgment.
Ability to consistently manage 6–8 substantive portfolio review conversations daily while maintaining a personalized approach.
Strong organization and ability to manage hundreds of ongoing relationships, identify engagement opportunities, maintain accurate records, and balance immediate priorities with long-term relationship development.
Strong verbal and written communication skills, sound judgment, and ability to educate and influence through trust rather than pressure.
Ability to collaborate across teams, welcome feedback, share ideas, and take ownership in a fast-moving environment.
Interest in venture capital, emerging companies, entrepreneurship, portfolio performance, and investment strategy.

Nice To Haves

MBA or equivalent advanced business education.
Experience with venture capital, private markets, or other alternative investments.
Experience educating investors on long-term portfolio construction and investment strategies.

Responsibilities

Own and proactively manage a portfolio of hundreds of existing investors through personalized engagement, education, and consistent follow-through.
Conduct 6–8 structured investor portfolio reviews daily, explaining portfolio composition, performance context, investment timelines, and venture capital dynamics.
Develop expertise in AV’s investment methodology, fund offerings, and portfolio construction strategies, and explain complex concepts clearly.
Identify opportunities for Venture Planning conversations and help investors consider how diversified, multi-vintage venture investments may fit into their broader investment strategy.
Anticipate investor questions and needs, prioritize proactive outreach, and support continued engagement.
Collaborate with Managing Partners, Community Relations, and Investor Services to coordinate communications, address complex questions, and create opportunities for connection.
Serve as a knowledgeable and responsive point of contact for sophisticated investors, using sound judgment, active listening, and care.
Maintain accurate and comprehensive CRM records of investor conversations, reviews, planning opportunities, and follow-up activities.
Share investor insights and recommend improvements to engagement strategies, processes, products, and services while maintaining professionalism, compliance, and information-management standards.

Benefits

Comprehensive health coverage with multiple plan options, employer-funded deductible support, and HSA contributions.
Dental and vision plans with multiple coverage tiers.
HSA, FSA, and commuter benefits, including a monthly employer contribution.
401(k) with company match and immediate vesting.
Company-paid life and disability insurance, plus optional supplemental coverage.
Employee assistance program, health advocacy, and wellness resources.
Flexible, unlimited PTO.
Generous paid parental leave.
10 company holidays.
Equity and corporate bonus as part of compensation.