Vice President, Relationship Management

Alumni Ventures•Manchester, NH

1d•Onsite

About The Position

Alumni Ventures is seeking an experienced investor relationship professional to deepen engagement with its existing investor community and help investors make informed decisions about their long-term venture capital portfolios. The role owns a portfolio of hundreds of existing investors, including significant relationships, and serves as a trusted resource on portfolio composition and performance, venture capital investing, and diversified, multi-vintage investment strategies. The position combines investor education with proactive portfolio management. The VP conducts structured portfolio reviews, supports long-term investment planning, and provides thoughtful, consistent follow-through. The role works closely with Managing Partners, Investor Services, and Community Relations to strengthen investor relationships and deliver an exceptional investor experience. It sits within Investor Relations, reports to the EVP of Investor Relations, and is based at the Manchester, New Hampshire headquarters five days per week. Success is measured by the quality and consistency of investor engagement, including completing 6–8 portfolio reviews daily, initiating and completing Venture Planning conversations, investor satisfaction, reinvestment rates, and CRM documentation quality.

Requirements

10+ years of experience in financial services, investor relations, or a related client-facing field.
A track record of building and sustaining meaningful relationships with sophisticated individual investors.
Ability to discuss investment performance, portfolio construction, diversification across vintage years, and long-term investment horizons, and explain complex financial concepts clearly.
Strong listening and relationship-building skills, including empathy, credibility, and consistent follow-through.
Experience working with high-net-worth and ultra-high-net-worth individuals, with discretion and sound judgment.
Ability to manage 6–8 substantive portfolio review conversations daily while maintaining a personalized approach.
Strong organization and proactive relationship management skills, including managing hundreds of ongoing relationships and maintaining accurate records.
Clear verbal and written communication skills and the ability to educate and influence through trust rather than pressure.
Collaborative, adaptable approach; ability to welcome feedback, share ideas, and take ownership in a fast-moving environment.
Interest in venture capital, emerging companies, entrepreneurship, portfolio performance, and investment strategy.

Nice To Haves

MBA or equivalent advanced business education.
Experience with venture capital, private markets, or other alternative investments.
Experience educating investors on long-term portfolio construction and investment strategies.

Responsibilities

Own and proactively manage a portfolio of hundreds of existing AV investors, building trusted relationships through personalized engagement, education, and follow-through.
Conduct 6–8 structured investor portfolio reviews daily, explaining portfolio composition, performance context, investment timelines, and venture capital dynamics.
Develop expertise in AV’s investment methodology, fund offerings, and portfolio construction strategies, and explain complex concepts clearly.
Identify opportunities for Venture Planning conversations and help investors explore how diversified, multi-vintage venture capital investments may fit into their broader investment strategy.
Anticipate investor questions and needs, prioritize outreach, and strengthen relationships through proactive engagement.
Collaborate with Managing Partners, Community Relations, and Investor Services to coordinate communications, address complex questions, and create opportunities for connection across the AV community.
Serve as a knowledgeable and responsive point of contact for sophisticated investors.
Maintain accurate, comprehensive CRM records of investor conversations, portfolio reviews, planning opportunities, and follow-up activities.
Share investor insights and recommend improvements to engagement strategies, processes, products, and services.
Maintain high standards of professionalism, compliance, and information management.

Benefits

Comprehensive health coverage with multiple plan options, including employer-funded deductible support and HSA contributions.
Dental and vision plans with multiple coverage tiers.
HSA, FSA, and commuter benefits, including a monthly employer contribution.
401(k) with company match and immediate vesting.
Company-paid life and disability insurance, plus optional supplemental coverage.
Employee assistance program, health advocacy, and wellness resources.
Flexible, unlimited PTO.
Generous paid parental leave.
10 company holidays.
Compensation includes base salary plus equity and corporate bonus.