Vice President, Product Management

Mastercard•Purchase, NY

1d•$235,000 - $375,000•Onsite

About The Position

Mastercard Services is a key growth engine, combining proprietary data, technology, insights, and expertise to help our customers grow and differentiate. The Consumer Acquisition & Engagement (CA&E) team develops and scales solutions that help customers acquire, engage, and retain consumers. We are seeking a Vice President, Product Management, North America to lead regional product management activities and drive the growth and performance of the CA&E portfolio across Marketing Services, Rewards & Offers, and Personalization. This leader will be responsible for maximizing the performance of the current portfolio while identifying evolving customer and market needs across North America and translating those insights into new products, capabilities, and growth opportunities. The role will play an important part in helping shape the future of consumer engagement as AI, personalization, and agentic commerce continue to transform how consumers discover, decide, engage, and transact.

Requirements

Proven product management leader with experience developing strategy, managing complex product portfolios, and driving growth through new product development.
Strong track record of developing, launching, and scaling customer-centric products and solutions.
Strategic thinker with the ability to translate market and technology shifts into actionable product opportunities.
Strong understanding of AI, data, personalization, and emerging technology trends and their implications for consumer experiences, marketing, loyalty, and commerce.
Customer-centric mindset with the ability to translate customer pain points into differentiated products and compelling commercial propositions.
Strong business and financial acumen, including experience evaluating investment opportunities and managing portfolio trade-offs.
Demonstrated success building alignment and influencing across complex, global, and matrixed organizations.
Executive presence with the ability to engage effectively with senior customers, partners, and internal leaders.
Exceptional communication, storytelling, and stakeholder management skills.
Results-oriented leader with a strong bias for action, innovation, and continuous improvement.

Responsibilities

Lead the North America CA&E product roadmap across Marketing Services, Rewards & Offers, and Personalization.
Translate customer needs, market dynamics, and competitive trends into product recommendations, priorities, and requirements.
Partner with Global Product teams to provide regional market insights that inform global roadmaps and support the deployment of relevant capabilities and use cases within North America.
Evaluate opportunities to scale, evolve, build, partner, or rationalize solutions across the product portfolio.
Monitor product performance and market trends to identify opportunities for growth and differentiation.
Manage regional product performance, forecasting activities, and budget planning processes.
Support investment prioritization and business case development for high-growth and high-value opportunities.
Drive strong product economics, pricing strategies, and commercialization approaches that support sustainable growth.
Monitor customer adoption, product utilization, business impact, and portfolio performance metrics.
Partner with Finance and Commercialization teams to ensure alignment of growth objectives and investment decisions.
Identify unmet customer needs and collaborate with global and regional teams to develop new products, capabilities, and business opportunities.
Lead regional pilots and product innovation initiatives from concept through validation, commercialization, and scale.
Assess the impact of AI, agentic commerce, personalization, data, and emerging technologies on consumer acquisition and engagement.
Partner across Mastercard to develop differentiated solutions that leverage the company's data assets, technology, network, and trusted brand.
Contribute to innovation planning by bringing customer, market, and competitive perspectives into product development discussions.
Partner closely with the CA&E Commercialization lead on product localization and go-to-market strategies for North America.
Help shape customer value propositions, sales enablement materials, and scalable commercial models tailored to priority customer segments.
Serve as a senior product subject matter expert for customers and internal stakeholders, particularly in strategic and complex opportunities.
Collaborate with Sales and Account Management teams to incorporate customer feedback into product enhancements and growth initiatives.
Manage key external partners and vendors that support product innovation, delivery, and growth.

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
16 weeks of new parent leave
up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement