Vice President, Production Services Infrastructure Support
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a Vice President, MQ Support / Administrator professional to join our production services middleware team in Pittsburgh, PA; New York, NY; New Jersey; or Lake Mary, FL.
Requirements
- 7+ years of experience supporting and provisioning IBM MQ
- Hands-on experience with IBM MQ appliances and/or container-based MQ deployments
- Experience managing TLS certificates in enterprise environments
- Experience performing firmware upgrades and related infrastructure maintenance
- Experience with MQIPT deployments and provisioning
- Experience with change management and incident management in a production support environment
- Strong troubleshooting, problem-solving, and production support experience
- Strong understanding of secure messaging, connectivity, and operational best practices
- Ability to work effectively across teams in a fast-paced enterprise environment
Nice To Haves
- z/OS support experience strongly preferred
- Strong communication skills strongly desired
- Experience supporting highly available, enterprise-scale messaging environments preferred
- Familiarity with automation, scripting, or infrastructure-as-code practices preferred
- Experience working in large, regulated financial services environments preferred
Responsibilities
- Administer, support, and provision IBM MQ environments across IBM MQ appliances and/or containerized platforms
- Manage TLS certificates to maintain secure and reliable messaging connectivity
- Perform firmware upgrades and support ongoing platform maintenance activities
- Deploy, configure, and maintain MQIPT environments
- Provision new MQ infrastructure and support day-to-day operational requirements
- Monitor platform health, troubleshoot issues, and drive timely resolution of incidents
- Support incident management activities, including triage, escalation, resolution, and service restoration
- Support change management processes, including production changes, maintenance planning, and implementation activities
- Partner with infrastructure, security, and application teams to ensure platform stability, security, and compliance
- Maintain operational documentation, technical procedures, and support standards
- Contribute to continuous improvement, reliability enhancement, and performance optimization initiatives
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- flexible global resources and tools
- generous paid leaves
- paid volunteer time
- 401(k) plan
- Company-sponsored medical, dental, vision, and basic life insurance plans
- various paid time off benefits, such as vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
