Vice President, Infrastructure Services

BNY•New York, NY

21h•Onsite

About The Position

BNY is seeking a Vice President, Client Infrastructure Technology Execution Lead to join its team in New York City. The role leads complex client technology infrastructure programs and projects, including new client onboardings, client-driven change initiatives, and major client-related initiatives. It serves as a primary point of contact for internal and external stakeholders and coordinates with implementation and delivery teams to support successful outcomes. The role gathers and analyzes requirements from clients, business partners, and application teams, partnering with solution architects to create technical delivery plans. It also drives process improvements intended to reduce time to delivery, strengthen operational resiliency, and improve execution quality. The position requires client-facing communication, program and project leadership, knowledge of technology infrastructure—particularly network and extranet technologies—and effective risk, stakeholder, and executive-level communication.

Requirements

Bachelor's or higher degree in computer science, engineering, or a related discipline, or equivalent work experience.
Comfort operating in a client-facing role and ability to explain complex technical concepts in clear, business-focused terms.
Proven experience as a technical program or project manager.
Strong knowledge of technology infrastructure, particularly network and extranet technologies.
Demonstrated ability to proactively manage risks and issues, communicate status effectively to stakeholders, and develop and execute mitigation plans.
Ability to independently drive programs and influence cross-functional teams.
Strong presentation skills, including experience producing executive-level materials such as Steering Committee or governance updates.

Responsibilities

Lead and deliver complex client technology infrastructure programs and projects, including new client onboardings, client-driven change initiatives, and major client-related initiatives.
Serve as the primary point of contact for internal and external stakeholders, providing timely, transparent updates and coordinating with implementation and delivery teams.
Gather and analyze requirements from clients, business partners, and application teams.
Partner with solution architects to develop comprehensive technical delivery plans.
Drive continuous process improvements to reduce time to delivery, strengthen operational resiliency, and enhance execution quality.
Proactively manage risks and issues, communicate status to stakeholders, and develop and execute mitigation plans.
Produce executive-level presentation materials, including Steering Committee or governance updates.
Independently drive programs and influence cross-functional teams.