Vice President, Production Services Application Support

BNY Mellon • New York, NY

5d

About The Position

BNY is seeking a Vice President, Production Services Application Support to join its Technology Services Group (TSG), within the Data Solutions & Services Production Services SDG team. The role is located in NY/NJ and supports critical production platforms and distributed systems across on-premises and cloud environments. The position focuses on reliability, availability, resiliency, performance, automation, complex incident resolution, observability, operational excellence, and disaster recovery readiness.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Typically 6–10 years of experience.
• Extensive hands-on software development experience, including designing, delivering, and operating large-scale, highly available distributed systems using Java and Python.
• Strong technical expertise in Linux systems administration, Oracle databases, and SQL/PLSQL.
• Knowledge of data structures, algorithms, operating systems, and distributed systems.
• Experience with cloud platforms such as OCI, AWS, Azure, or GCP.
• Experience with DevOps practices, including CI/CD pipelines, automation, and testing methodologies.
• Experience providing production support in fast-paced environments.

Responsibilities

• Ensure the reliability, availability, resiliency, and performance of critical production platforms and distributed systems across on-premises and cloud environments, meeting service level objectives and business continuity requirements.
• Develop and implement Java and Python automation to streamline monitoring, incident response, recovery processes, operational workflows, and platform health management.
• Investigate, troubleshoot, and resolve complex production issues through deep-dive analysis across applications, Linux systems, databases, middleware, network infrastructure, and cloud services.
• Partner with engineering, infrastructure, and platform teams to design resilient architectures, strengthen observability, and drive operational excellence.
• Continuously improve platform stability, scalability, recoverability, and disaster recovery readiness.

Benefits

• Competitive compensation
• Benefits and wellbeing programs
• Flexible global resources and tools
• Generous paid leaves
• Paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior