Vice President, Production Services Application Support

BNY Mellon • New York, NY

6d • $69,000 - $185,000

About The Position

BNY is seeking a Vice President, Production Services Application Support to join its Technology Services Group (TSG), within the Data Solutions & Services Production Services SDG team. The role is located in NY/NJ and focuses on supporting critical production platforms and distributed systems across on-premises and cloud environments. The position is responsible for maintaining reliability, availability, resiliency, and performance against service level objectives and business continuity requirements. It also develops automation, leads complex production investigations, and partners with engineering, infrastructure, and platform teams to improve architecture, observability, operational excellence, scalability, recovery, and disaster recovery readiness.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Typically 6–10 years of experience.
• Extensive hands-on software development experience designing, delivering, and operating large-scale, highly available distributed systems using Java and Python.
• Strong technical expertise in Linux systems administration, Oracle databases, and SQL/PLSQL.
• Knowledge of foundational computer science concepts, including data structures, algorithms, operating systems, and distributed systems.
• Experience with a cloud platform such as OCI, AWS, Azure, or GCP.
• Experience with DevOps practices, including CI/CD pipelines, automation, testing methodologies, and production support in fast-paced environments.

Responsibilities

• Ensure reliability, availability, resiliency, and performance of critical production platforms and distributed systems across on-premises and cloud environments, meeting service level objectives and business continuity requirements.
• Develop and implement Java and Python automation to streamline monitoring, incident response, recovery processes, operational workflows, and platform health management.
• Lead investigation, troubleshooting, and resolution of complex production issues through analysis of applications, Linux systems, databases, middleware, network infrastructure, and cloud services.
• Partner with engineering, infrastructure, and platform teams to design resilient architectures, strengthen observability, drive operational excellence, and improve platform stability, scalability, recoverability, and disaster recovery readiness.

Benefits

• Competitive compensation and benefits.
• Wellbeing programs and access to flexible global resources and tools.
• Generous paid leaves, including paid volunteer time.
• Potential eligibility for an annual discretionary incentive award.
• 401(k) plan, subject to plan terms and eligibility.
• Company-sponsored medical, dental, vision, and basic life insurance plans, subject to eligibility.
• Various paid time off benefits, such as vacation and sick time, depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior