Vice President, Print Communications Platform (Hybrid - NYC or Edgewood, NY)

Broadridge • Edgewood, NY

9d • Hybrid

About The Position

Broadridge is hiring a Vice President of Print Communications Platform to lead the product strategy, roadmap, and modernization of the technology capabilities supporting its printed communications. The role is responsible for ensuring the platform supports high-volume, regulated, transactional, and personalized communications with the scalability, quality, controls, and operational efficiency required across Broadridge businesses.

The Vice President will lead platform strategy and modernization; content, composition, and document-generation capabilities; integration with print and mail production; client self-service and connected communications; and investment, performance, and organizational leadership. The role works across product, technology, architecture, operations, design, compliance, and client delivery. The position is hybrid in NYC or Edgewood, NY.

Requirements

• Significant experience in product management, communications technology, document composition, print platforms, or related enterprise services.
• Demonstrated leadership of complex, high-volume platforms supporting regulated or transaction-sensitive communications.
• Experience developing platform strategies, roadmaps, investment cases, and modernization plans.
• Knowledge of content management, composition, personalization, document generation, print production, mailing, and fulfillment workflows.
• Understanding of data integration, APIs, security, resiliency, quality controls, and operational reporting.
• Experience connecting print and digital communications through shared content, preferences, business rules, and coordinated experiences.
• Ability to balance client flexibility with regulatory controls, production requirements, and enterprise standards.
• Proven ability to influence product, technology, architecture, operations, design, and business leaders.
• Strong financial judgment, executive communication, and organizational leadership skills.
• Bachelor’s degree or equivalent professional experience.

Responsibilities

• Define and execute the enterprise print communications platform vision, investment priorities, and multiyear roadmap.
• Translate business needs, client requirements, regulatory obligations, and production constraints into platform capabilities.
• Establish reusable services across products, businesses, clients, communication types, and production facilities.
• Lead modernization and consolidation efforts to reduce duplication, simplify integrations, and improve platform sustainability.
• Partner with technology and architecture leaders to establish scalable solutions and practical migration plans.
• Lead platform capabilities for print templates, reusable content, branding, composition, personalization, and document generation.
• Support both predefined templates with controlled content and flexible content-authoring experiences appropriate to each communication.
• Establish capabilities for version management, approvals, proofing, quality validation, and production-ready output.
• Enable reuse of content, data, and business rules across print and digital communications.
• Ensure document designs address accessibility, readability, postal requirements, production specifications, and regulatory disclosures.
• Partner with print and mail operations to connect document creation with production scheduling, routing, fulfillment, and reconciliation.
• Define capabilities for consolidation, suppression, householding, inserts, envelope selection, and mailing requirements.
• Establish visibility into communication status, exceptions, reprints, fulfillment completion, and supporting evidence.
• Support secure handling of recipient information, document integrity, traceability, and audit requirements.
• Ensure platform changes are validated against production requirements before deployment.
• Develop intuitive client tools to configure templates, manage content, preview documents, review proofs, approve changes, and monitor fulfillment.
• Coordinate experiences across the print platform, InFocus, the Universal Client Portal, and connected Broadridge solutions.
• Support coordinated print and digital journeys, including recipient preferences, paper requests, digital-failure fallback, and print-on-demand requirements.
• Partner with design and implementation teams to simplify onboarding and reduce manual configuration and service dependencies.
• Incorporate client feedback, usability research, and operational insights into roadmap decisions.
• Develop business cases for modernization, automation, capacity, quality improvements, and new print communication services.
• Prioritize investments based on business value, regulatory need, client commitments, operational risk, and delivery feasibility.
• Establish measures for platform adoption, processing performance, document quality, implementation time, automation, exceptions, and cost efficiency.
• Lead cross-functional governance across product, technology, operations, design, compliance, and client delivery.
• Build and develop the platform product-management team and provide transparent reporting on progress, dependencies, risks, and outcomes.

Benefits

• Bonus eligible; Broadridge provides information about its comprehensive benefit offerings at www.broadridgebenefits.com.
• Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive