VP, Portfolio Leader

ServiceNowNew York, NY
$234,240 - $398,220Hybrid

About The Position

ServiceNow is seeking a transformational Vice President to lead a strategic portfolio, including TCS, Wipro, Infosys, Cognizant, HCL. This is a rare opportunity to shape the future of enterprise transformation at scale, driving a multi-dimensional partnership that accelerates ServiceNow's growth to $15B+ while redefining how ServiceNow and partners co-create value for customers. This is not a relationship management role — it is a transformation leadership role. The Vice President will architect and lead a bold, AI-powered, multi-directional partnership model across ServiceNow, the partner portfolio, and adjacent ecosystem partners. You will operate at the intersection of executive influence, commercial leadership, and breakthrough innovation — driving outcomes that neither organization could achieve alone. You will lead with AI in everything — from how you run the business to how you design joint go-to-market motions, co-create solutions, and unlock new business models. The ideal candidate is a builder, an influencer, and a catalyst who thrives in complexity and moves large organizations to act.

Requirements

  • 15+ years of experience leading strategic partnerships with large Global System Integrators, Outsourcing firms, or Audit & Advisory firms in a SaaS or enterprise technology environment
  • Proven transformation leader — track record of driving breakthrough innovation and business model change within and across large, complex organizations
  • AI-native operator — actively leverages AI, automation, and data to improve workflows, accelerate decisions, and design scalable solutions; continuously experiments with emerging technologies and builds AI into how they lead
  • Multi-directional ecosystem thinker — experience designing and executing 2-way to 4-way partnership models involving hyperscalers, ISVs, and adjacent ecosystem players
  • Executive influencer — demonstrated ability to align and mobilize senior leaders across multiple organizations simultaneously; navigates complexity with clarity and conviction
  • Commercial excellence — consistent quota attainment and over-achievement; strong financial acumen and ability to manage multi-million-dollar joint business plans
  • Strategic and analytical — strong planning skills with the ability to translate ambition into execution at scale
  • GSI/SI knowledge — deep understanding of how System Integrators, Resellers, and ISVs operate and create value

Responsibilities

  • Own and accelerate NNACV targets through Sourced and Influenced revenue motions — sell-to, sell-with, and sell-through.
  • Drive deal-level collaboration between ServiceNow and on must-win pursuits across the portfolio, driving new logos and pipeline expansion at scale.
  • Embed AI at the core of the partnership — from joint GTM strategy and solution design to operational cadence and decision-making.
  • Continuously identify opportunities to replace manual processes with AI-driven, scalable motions.
  • Champion an AI-native operating model across both organizations.
  • Lead a 2-way to 4-way partnership model — driving integrated collaboration across ServiceNow, the portfolio partners, hyperscalers, and ecosystem partners.
  • Design and execute joint business plans that create compounding value across all parties, not just bilateral outcomes.
  • Drive co-innovation and co-creation at the frontier — identifying new industry-specific use cases, joint IP, and transformative solutions that differentiate both ServiceNow and the portfolio partners in the market.
  • Move beyond enablement to genuine business model innovation.
  • Navigate and influence complex, matrixed organizations at the most senior levels — within Infosys, ServiceNow, and across the ecosystem.
  • Build deep executive trust, align competing priorities, and mobilize large organizations around shared goals and breakthrough ambitions.
  • Develop and execute multi-year joint business plans encompassing co-marketing, enablement, co-delivery, and business transformation.
  • Establish world-class governance and executive sponsorship frameworks with committed targets, shared metrics, and rigorous business review cadences.
  • Serve as the primary advocate for the partnership across ServiceNow's field sales, product, customer success, marketing, and C-suite.
  • Ensure consistent, high-impact partner engagement across every function and geography.

Benefits

  • health plans
  • flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • matching donations
  • flexible time away plan
  • family leave programs
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