Vice President of Operations

Vibe Restaurants LLC•Farmers Branch, TX

56d•Onsite

About The Position

The Vice President of Operations is a senior executive who leads all aspects of restaurant operations to ensure excellence in food quality, guest service, and profitability across all locations. This role is a strategic leader who drives operational efficiency, fosters a high-performance culture, and effectively scales the business. The ideal candidate is a hands-on, results-oriented professional with extensive multi-unit restaurant leadership experience, a passion for developing people, and a deep understanding of operational metrics.

Requirements

A Bachelor's degree in Business Administration, Hospitality Management, or a related field is required.
A minimum of 10+ years of progressive leadership experience in multi-unit restaurant operations.
At least 5 years in a senior leadership role such as Regional Vice President or Director of Operations.
Proven track record of successfully driving sales and profitability in a high-growth environment.
Deep understanding of restaurant finance and operational metrics.
Exceptional leadership, communication, and interpersonal skills.

Nice To Haves

An MBA is a plus.

Responsibilities

Develop and implement the company's operational strategy to achieve business goals related to sales growth, profitability, and guest satisfaction.
Collaborate with other executive leaders, such as Marketing, Finance, and HR, to align operational initiatives with overall company objectives.
Lead the development and execution of new market entry and restaurant opening plans.
Oversee all aspects of daily restaurant operations, ensuring adherence to brand standards, policies, and procedures.
Utilize key performance indicators (KPIs) like prime cost, guest feedback scores, and labor metrics to monitor performance and identify areas for improvement.
Implement effective cost control measures and productivity improvements to maximize profitability without compromising quality.
Lead, mentor, and inspire a team of Director of Operations to achieve their performance targets.
Foster a positive and accountable work environment, championing the company's culture and values.
Oversee talent management for the field operations team, which includes recruitment, training, and succession planning for key leadership roles.
Ensure a consistent and exceptional guest experience at every touchpoint.
Maintain the highest standards of food quality, cleanliness, and food safety across all locations.
Act as the ultimate guardian of the brand's integrity, ensuring all operational decisions reflect the brand promise.
Leading all aspects of restaurant operations.
Developing and implementing the company's operational strategy.
Leading a team of regional and district managers.
Ensuring a consistent and exceptional guest experience.
Maintaining the highest standards of food quality, cleanliness, and food safety.