Vice President of Operations

Career Team•Chicago, NY

22h•Remote

About The Position

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Requirements

Bachelor’s degree or higher or an equivalent combination of education and experience.
6+ years of experience in Business Leadership, Public Relations, Education, and Human Services with leadership and management experience.
5+ years of experience with computer proficiency in Microsoft Office suite and Google suite including Word, Excel, PowerPoint, Google Mail, Google Calendar, Google Docs, Google Sheets, and Google Drive.
5+ years of demonstrated ability to work in a dynamic team environment with an aptitude for communication, interpersonal skills to work cooperatively with others, show courteousness, and having a high level of professionalism.
A demonstrated ability to maintain confidentiality, handle personnel matters effectively, and handle employee and personnel inquiries with sensitivity, tact, and diplomacy.
Ability to work across all levels of management and staff.
Sharp attention to detail with exceptional organizational, analytical, research, and critical thinking skills, including the ability to perform and complete a high volume of work assignments with speed and accuracy.
Exceptional time management skills to meet deadlines and work under pressure.
Ability to meet accounting month-end deadlines.
Ability to work independently on routine tasks and in a virtual team environment.
A valid driver’s license.

Nice To Haves

Knowledge of WIOA/TANF workforce development contracts/programs.
Astounding ability to multitask and be proactive.

Responsibilities

Overseeing Workforce Services projects ensuring all projects are trained effectively, performing accordingly, and thriving within their communities.
Leading Regional Directors, expenditure rates, driving metrics and performance.
Supporting liaison between Workforce Services and Corporate.
Negotiating performance metrics and creating service delivery plans for projects.
Securing new business opportunities.
Oversee regional operations for the Workforce Services division.
Lead and inspire the work of multi-unit teams and other executive leaders to successful outcomes.
Create, communicate, and implement the organization’s vision, mission, and overall direction.
Meet with Senior Leadership on a regular basis to monitor KPIs, and operational items to ensure the success of projects/programs.
Develop and implement strategic plans that guide the direction of the business.
Conduct onsite reviews at all Career Team locations.
Host weekly check-ins with the Executive Director team & Regional Director Team.
Maintain and monitor awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, new industry developments, and standards.
Approach each day and task with a “Zag” mindset.