Vice President of Operations - Multi-Unit Spa & Wellness
About The Position
Take full ownership of a multi-state spa portfolio, spanning Hawaii’s resort settings and a fast-growing California wellness franchise, with a genuine path to future ownership for the right long-term fit. Our organization exists to improve the lives of every person we meet. As Vice President of Operations, you’ll provide senior-level leadership and full accountability for the operational, financial, and cultural performance of our spa businesses across Hawaii and California, working directly with teams to build a service culture grounded in results, enthusiasm, accountability, connection, and honesty. This is a founder-led, growing spa business with resort locations across Hawaii and franchise locations in the Sacramento, California market, with more growth ahead. Our guiding purpose is to improve the lives of every person we meet, and that mission shapes a culture built on results, enthusiasm, accountability, connection, and honesty. This is a hands-on, executive operator seat with direct access to ownership, not a distant corporate role.
Requirements
- 7 or more years of multi-unit operations leadership experience
- Demonstrated success owning full profit and loss responsibility
- Ability and willingness to travel frequently between Hawaii and California
- Experience with an independent operator, franchise system, or membership-based business, not exclusively resort-department management, along with strong financial and operational acumen, is a strong advantage.
Responsibilities
- Own full profit and loss performance across both the Hawaii resort spa division and the California franchise division
- Lead daily operations, financial results, and team culture with regular on-site presence and frequent travel between markets
- Build revenue through creative service offerings, membership growth, and standout guest and team experiences
- Recruit, coach, and mentor site leaders, building bench strength and succession depth across both divisions
Benefits
- Healthcare and 401k benefits are included, varying by location
- Paid time off starting at 10 days and increasing over time
- A structured path to future ownership is available for the right long-term fit
- Some relocation assistance may be considered for the right candidate
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
