Vice President of Operations

TPG Hotels & Resorts•Cranston, RI

2d•Onsite

About The Position

The Vice President of Operations oversees a unique portfolio of hotels. Serves as a key member of the operations management team and establishes policies that promote company culture and vision through its operations. By setting comprehensive goals for performance and growth, the VP of Operations leads employees and encourages maximum performance and dedication. This role is a high-visibility position, requiring strong communication skills and the responsibility of being called upon to positively represent the organization in the community and in the media. This position also requires extensive travel. The VP of Operations must maintain the highest level of integrity and lead by example in all areas.

Requirements

Bachelor’s degree required; master’s degree preferred; and four to ten years related experience and/or training; or equivalent combination of education and experience.
Strong business acumen: this includes knowledge about how businesses work business trends and the implications to their business strong competitive knowledge and how strategies and tactics work in the marketplace.
Strong understanding of hotel management principles and practices.
Strong sales skills with ability to develop, follow and modify sales strategy.
Ability to apply analytical strategic and tactical thinking to the planning process and have demonstrated the ability to work collaboratively with other operational departments yielding desired results.
Possess knowledge of budgeting along with the ability to compile facts/figures and analyze information that involves data manipulation or interpretation to arrive at logical conclusions.
Ability to anticipate and identify issues and exercise initiative to investigate interpret and weigh alternatives to reach logical conclusions and make sound business decisions.
Extensive knowledge of economic concepts such as supply & demand.
Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written.
Ability to establish courses of action for self to accomplish specific goals.
Ability to improve efficiency of existing processes to work well under pressure and maintain confidentiality.
Ability to establish work standards and expectations for self and others.
Appropriately assign/delegate work and authority to others in the accomplishment of goals.
Keep goals and objectives in sight at all times monitor progress toward goals and works to overcome barriers and obstacles.
Provide coaching, advice and assistance as required, e.g. help subordinates overcome obstacles and deal with problems.
Appropriately assess contributions and performance of team members; provide appropriate recognition and deal with problems as they arise.
Ability to meet the demands of the work schedule; will require the ability to work outside of regular business hours.
Proficient in Microsoft Office products including Word Excel Outlook and PowerPoint.

Nice To Haves

Excellent interpersonal, presentation and public speaking skills, both practiced and impromptu
Outstanding organizational and leadership abilities, including the ability to recognize and cultivate rising talent.
High-level understanding of all business functions such as IT, HR, Finance, Marketing, etc.
Aptitude in sound decision-making and problem-solving in pressure situations

Responsibilities

Provide day-to-day leadership and management.
Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
Dedication to building and growing a strong and stable workforce.
Ability to present the company and its portfolio of hotels publicly, comfortably and energetically.
Collaborate with the leadership team to develop and implement plans for the operational infrastructure of systems, policies, processes, and staff.