Vice President Enrollment Mgmt & Student Success

Kentucky State University•Frankfort, KY

8d•Onsite

About The Position

The Vice President of Enrollment Management and Student Success is a senior strategic leader responsible for advancing the University’s enrollment growth, student access, and student success outcomes. The role provides executive oversight of enrollment operations and student support services, developing and implementing data-informed strategies for recruitment, retention, persistence, completion, student engagement, and student wellness. The Vice President integrates Student Enrollment Services and student success functions to provide a seamless student experience from recruitment through graduation. The position aligns institutional priorities with enrollment goals, uses analytics to guide decisions, and leads continuous improvement across enrollment, student success, campus engagement, and holistic student well-being. The position is based on-site at the main campus in Frankfort, Kentucky, and reports to the University President. It is classified as full-time, exempt staff, with a standard workweek of 37.5 hours. The role has supervisory responsibility and may require schedule flexibility, including evenings and weekends, as needed. Work is normally performed in a typical interior office environment, with no or very limited physical effort and no or very limited exposure to physical risk.

Requirements

Master’s degree in education, business, public administration/policy, or a related field from an accredited institution.
Minimum of four years of higher education experience at the Director level or above.
Demonstrated commitment to student success and educational excellence.
Demonstrated understanding of data-driven best practices for developing, evaluating, and improving recruitment, enrollment, and marketing.
Executive leadership ability, including relationship building, strategic planning, and program development in complex institutional environments.
Strong decision-making, problem-solving, collaboration, and stakeholder engagement skills.
Excellent written, verbal, presentation, and interpersonal communication skills.
Ability to manage multiple priorities while maintaining focus on deadlines and strategic goals.
Strong analytical and technology skills, including experience using data systems to support recruitment, marketing, and enrollment strategies.
Demonstrated success in leadership, implementation, policy development, staff supervision, and budget oversight.
Knowledge of current trends and best practices in higher education enrollment management, financial aid, student recruitment, retention, student engagement, and student wellness.
Comprehensive understanding of higher education student services and enrollment management practices.
Ability to collaborate effectively across Enrollment Services, Student Affairs, Academic Affairs, faculty, and administrative leadership.
Strong organizational, project management, supervisory, and team development skills.
Awareness of factors that affect student persistence, engagement, success, and overall well-being.
Flexibility to adjust work schedules, including evenings and weekends, as needed.
Commitment to the mission of Kentucky State University and fostering a culture of accountability and student success.
Applicants must be authorized to work for any employer in the United States; Kentucky State University is unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

Experience leading Student Enrollment Services, including admissions operations, registrar functions, student records, and onboarding.
Experience with higher education ERP and CRM platforms such as Banner, Slate, Ellucian, or similar systems.
Demonstrated success leading retention, re-enrollment, and student persistence initiatives.
Experience managing cross-functional student service teams in a university setting.

Responsibilities

Provide executive leadership for the University’s Strategic Enrollment Management plan, including recruitment, admissions, financial aid optimization, onboarding, orientation, retention, and completion strategies.
Lead Student Enrollment Services operations, including Admissions, Registrar, Records, Registration, Transfer Services, Student Onboarding, Advising, Retention Programs, TRIO Programs, Orientation, Student Success Coaching, student engagement programming, wellness initiatives, and related student support services.
Oversee the student lifecycle from prospect through graduation, ensuring efficient, student-centered service delivery.
Develop enrollment projections, forecasting models, dashboards, and performance metrics to support institutional planning and executive decision-making.
Use institutional research, predictive analytics, CRM systems, and market intelligence to drive enrollment growth and improve student outcomes.
Direct recruitment, outreach, yield, and marketing strategies to attract, enroll, and retain a diverse student population.
Establish and monitor KPIs related to inquiry conversion, applications, admits, yield, retention, persistence, graduation, student engagement participation, and student wellness outcomes.
Collaborate with academic leadership to align academic offerings with workforce trends, market demand, and enrollment priorities.
Lead stop-out recovery, re-enrollment, and persistence improvement strategies for returning students.
Provide strategic oversight for campus-wide initiatives promoting student engagement, sense of belonging, mental wellness awareness, and holistic student support.
Ensure compliance with applicable state, federal, accreditation, FERPA, financial aid, and student records regulations.
Evaluate and improve enrollment and student support processes to enhance efficiency, service excellence, and student satisfaction.
Develop and manage budgets for enrollment growth initiatives, student success programs, student engagement efforts, wellness services, and enrollment technology systems.
Advise executive leadership on enrollment trends, student success outcomes, institutional growth, and student experience.
Perform other duties as assigned.