Vice President of Community Living

Life Unlimited•Kansas City, MO

2d•Hybrid

About The Position

The Vice President of Community Living serves as a strategic executive leader responsible for the overall performance, growth, and sustainability of Life Unlimited’s Community Living services. This role provides system-wide oversight of program quality, financial performance, and operational effectiveness while ensuring services deliver meaningful, person-centered outcomes. As a member of the Executive Team, the VP partners cross-functionally to advance organizational strategy, strengthen service delivery models, and ensure readiness for evolving regulatory and value-based reimbursement environments. This leader is accountable for building high-performing teams, fostering a culture aligned with Life Unlimited’s mission, and ensuring services remain compliant, innovative, and financially strong.

Requirements

Bachelor’s Degree in Human Services or related field required.
Minimum of 10 years of leadership experience in developmental disability services.
Minimum of 5 years in senior leadership overseeing similar community living programs.
Demonstrated experience in program oversight, financial management, and strategic leadership.
Strong knowledge of regulatory, licensing, and payer requirements.
Must obtain a Class E driver’s license during new hire orientation.
Must carry minimum coverage applicable by law for auto insurance.
Must Receive Seasonal Flu Vaccination.

Nice To Haves

Strategic and systems-level leadership
Financial acumen and business operations understanding
Data-driven decision-making
Deep knowledge of community living and developmental disability services
Strong communication and relationship management
Change leadership and innovation
Commitment to person-centered, outcome-driven service delivery

Responsibilities

Provide executive oversight of all Community Living programs to ensure alignment with Life Unlimited’s mission, vision, and strategic priorities.
Ensure services deliver measurable, person-centered outcomes consistent with Meaningful Day principles and regulatory requirements.
Establish and maintain systems for continuous quality improvement across programs.
Monitor program performance data, identify trends, and implement corrective and improvement strategies.
Partner with Quality Assurance to oversee all incident management, inquiries, and investigation processes.
Ensure timely and appropriate responses to investigations, including oversight of corrective action plans.
Drive system-level learning from incidents and ensure continuous improvement.
Ensure Community Living program meets licensing, regulatory, and payer compliance requirements.
Stay current on regulatory changes and ensure policies, procedures, and practices are updated, implemented, and sustained.
Promote a culture of accountability, excellence, and continuous improvement.
Ensure effective use of organizational systems (e.g., EHR, reporting tools, dashboards) to monitor performance.
Establish, monitor, and report on key performance indicators (KPIs) for Community Living programs.
Drive data-informed decision-making across all areas of responsibility.
Ensure integrity, accuracy, and consistency of program data.
Utilize performance data to improve outcomes, efficiency, and strategic execution.
Lead development and execution of Community Living growth strategy aligned with organizational strategic goals.
Identify and evaluate opportunities for program expansion, new service lines, and geographic growth.
Use referral, admission, discharge, and outcome data to inform strategic growth decisions.
Partner with Strategy Team, Intake Department, and program leadership to analyze service demand and capacity.
Drive innovation in service delivery models to improve outcomes and efficiency.
Support launch and implementation of new programs, ensuring readiness and sustainability.
Evaluate performance of new programs and make adjustments as needed.
Align Community Living services with emerging best practices and value-based models.
Maintain full accountability for financial performance across Community Living program.
Monitor program budgets, revenue, expenses, variances, and utilization.
Partner with Finance and Strategy teams to develop and manage annual budgets and forecasts.
Analyze financial performance and identify opportunities to improve efficiency and sustainability.
Ensure services are delivered, documented, and billed accurately and in compliance with DMH requirements.
Oversee systems and processes that support accurate billing and revenue cycle management.
Identify and implement strategies to control costs while maintaining service quality.
Ensure programs are positioned for long-term success under value-based and outcome-driven funding models.
Build and sustain a strong leadership structure across Community Living programs.
Develop a leadership pipeline to support organizational growth and succession planning.
Provide executive oversight of staffing strategies to ensure programs are adequately resourced.
Partner with HR and Executive Leadership to develop recruitment, retention, and workforce strategies.
Support program leaders in performance management, coaching, and development.
Foster a culture of accountability, engagement, and continuous improvement.
Promote a positive Life Unlimited culture and ensure alignment with organizational values.
Ensure leadership teams are equipped to manage performance, address challenges, and drive results.
Ensure effective communication across all levels of Community Living and throughout the organization.
Provide regular executive-level reporting on program performance, outcomes, financial health, and risks.
Ensure data and reporting systems produce accurate, timely, and actionable information.
Collaborate across departments (QA, Finance, HR, Strategy, Operations) to ensure alignment and coordination.
Communicate organizational priorities, expectations, and updates clearly to program leadership.
Represent Life Unlimited with external stakeholders including regulators, funders, and community partners.
Actively participate in Executive Team, leadership, and strategic planning meetings.
Support organization-wide initiatives and cross-functional collaboration.