Vice President, Group Account Director

Klick Health • Philadelphia, PA

8d

About The Position

Klick Health is a growing life sciences company that invests in talent development and future leadership. Its Client Services Craft builds strong client partnerships and enables seamless delivery by connecting strategy, execution, and relationships, with an emphasis on alignment, clarity, and accountability.

The Vice President, Group Account Director leads account management for major client relationships, ensuring strategic alignment and seamless delivery. The role builds and mentors account and delivery professionals, partners with senior stakeholders to identify growth opportunities, establishes service standards that strengthen client partnerships, and advances innovative approaches to client engagement and value delivery.

Requirements

• 14–18 years of client services experience in a healthcare marketing or pharmaceutical advertising agency, with a track record of leading enterprise-level accounts and managing senior client relationships at the C-suite level.
• Proven ability to lead multidisciplinary account teams across large, complex multi-brand or multi-indication portfolios, with experience managing account P&L, organic growth, and client retention.
• Demonstrated expertise in healthcare marketing strategy, including brand launch, lifecycle management, HCP and DTC communications, and omnichannel program development.
• Strong leadership skills and experience developing and mentoring account directors, supervisors, and managers while fostering a high-performance, client-first culture across the account team.
• Track record of new business development contributions, including pitch leadership, organic growth, and expanding agency relationships within existing client organizations.

Nice To Haves

• Track record of building and scaling client services, account management, or agency relationship management capabilities at an organizational level.
• Familiarity with project management and resource planning tools used in agency environments.
• Understanding of pharmaceutical brand planning cycles and agency service delivery models across integrated teams.
• Interest in industry thought leadership, emerging trends, and how innovation can drive competitive advantage.

Responsibilities

• Lead and oversee account management for major client relationships, ensuring strategic alignment and seamless delivery.
• Build and mentor a team of account and delivery professionals focused on client success and retention.
• Partner with senior stakeholders to identify growth opportunities and expand Klick's role with key accounts.
• Establish service standards and practices that reinforce client partnerships and drive meaningful outcomes.
• Drive innovation in how Klick engages with and delivers value to clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed