Vice President, Global Solutions Architecture

TransUnion•Chicago, IL

6d•Hybrid

About The Position

TransUnion’s Global Fraud and Communications Solutions organization develops communications, identity, authentication, and fraud prevention solutions for telecommunications carriers and large enterprises worldwide. The Solutions Architecture team connects customer needs, market intelligence, industry standards, and product strategy to create scalable solutions that support adoption, customer value, and revenue growth. The Vice President, Global Solutions Architecture reports to the SVP, Commercialization. This hybrid position requires working virtually and in person at an assigned TransUnion office for a minimum of two days per week. The role involves approximately 30% to 40% travel to support customers, partners, industry forums, and internal leadership priorities. The position leads a global team of senior solutions architects and sets the team’s strategy, structure, operating model, priorities, and talent-development approach. It translates portfolio strategy into scalable customer solutions, reference architectures, technical standards, and implementation approaches; advises carrier and enterprise executives; and partners across product, engineering, sales, marketing, business development, and other functions to influence roadmaps and align investments with customer and market needs. The role also drives solution adoption, retention, expansion, product readiness, and revenue growth; develops reusable architecture and enablement assets; builds external technology and industry relationships; leads technical RFI and RFP responses; and measures architecture quality, deployment effectiveness, customer adoption, revenue enablement, and team capability.

Requirements

15+ years of progressive experience in solutions architecture, systems design, software engineering, product development, or technology consulting, including designing and delivering complex solutions for telecommunications carriers or large enterprises.
Demonstrated success building and leading senior technical teams in a global, matrixed organization, including recruiting, coaching, performance management, succession planning, and capability development.
Deep telecommunications domain expertise, particularly in messaging, voice, signaling, identity, authentication, network infrastructure, and carrier-grade environments.
Proven ability to influence product strategy and technology roadmaps by translating customer, market, and competitive insights into scalable capabilities and measurable business outcomes.
Executive-level communication and advisory experience, including explaining complex technical concepts and influencing customer executives, commercial leaders, product teams, and technical stakeholders.
Deep expertise in cloud and distributed architecture, including microservices, containers, serverless technologies, CI/CD, infrastructure automation, and highly available, real-time systems.
Experience designing solutions across public cloud, private cloud, and on-premises environments using technologies such as AWS, OpenStack, VMware, Docker, Kubernetes, and Ansible.
Strong knowledge of REST APIs, API design, distributed systems, relational and nonrelational databases, messaging and streaming platforms, monitoring, and observability practices.
Working proficiency in one or more modern programming languages, such as Java, C++, Python, or Go, and technical depth to evaluate production-grade software designs and guide architecture decisions.
Advanced knowledge of telecommunications, identity, and security technologies, including SIP, DNS, HTTP, SSL, STIR/SHAKEN, OAuth 2.0, session border controllers, cryptography, encryption, PKI, authentication, and authorization.

Nice To Haves

Bachelor’s degree in Computer Science, Engineering, or a related field, or an equivalent combination of education and relevant technical leadership experience; a master’s degree or MBA is preferred.
Experience participating in industry standards organizations such as IETF, ITU-T, ATIS, GSMA, or 3GPP.
Experience incorporating open-source technologies into enterprise products, carrier-grade platforms, or customer solutions.
Experience developing strategic vendor and technology-partner relationships that expand solution capabilities or improve speed to market.
Experience leading interoperability programs, partner validation, technical test environments, or industry-standard implementation initiatives.

Responsibilities

Build, lead, and develop a global team of senior solutions architects, defining its structure, capabilities, priorities, operating model, and talent-development strategy.
Set the global solutions architecture vision and translate portfolio strategy into scalable customer solutions, reference architectures, technical standards, and implementation approaches.
Partner with Product Management, Engineering, Solutions Consulting, Sales, Marketing, and Business Development to influence product roadmaps, prioritize capabilities, and align technical investments with customer and market needs.
Advise carrier and enterprise executives on architecture, deployment strategy, security, scalability, interoperability, and operational performance.
Lead complex architecture discussions and design reviews to ensure solutions are secure, resilient, scalable, commercially viable, and positioned for successful deployment.
Develop and execute solution strategies to increase customer adoption, support retention and expansion, improve product readiness, and contribute to revenue growth across global markets.
Create reusable architecture assets, including solution designs, reference implementations, white papers, technical enablement materials, and implementation playbooks for customers, partners, and internal teams.
Build strategic relationships with technology vendors, industry organizations, and external partners to extend solution capabilities, improve interoperability, and accelerate adoption.
Lead technical responses to complex RFIs and RFPs in partnership with Product, Technology, Sales, and Legal teams.
Establish and monitor measures for architecture quality, deployment effectiveness, customer adoption, product readiness, revenue enablement, and team capability.
Travel approximately 30% to 40% to support customers, partners, industry forums, and internal leadership priorities.

Benefits

Medical, dental, and vision coverage with day-one eligibility, plus supplemental plan options and eligible dependent coverage on select plans.
Tax-advantaged HSA and FSA accounts.
Company-paid basic life and AD&D insurance; optional voluntary life and AD&D coverage; short- and long-term disability.
Optional legal plan, pet insurance, and travel accident coverage.
Adoption assistance, fertility planning coverage, caregiver support, and Dependent Care FSA with possibility of an employer match.
Complimentary Care@Work membership and up to 12 weeks of paid parental leave, subject to eligibility, with a gradual return option.
401(k) with employer match and Employee Stock Purchase Plan (ESPP).
Financial wellness resources, career coaching, and optional long-term care insurance.
Tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, and up to 12 paid holidays per year.
Commuter benefits, employee discounts, charitable gift matching, paid volunteer time off, and corporate volunteer events.
24/7 support including professional therapy, coaching, emotional well-being programs, guided meditation, and resources for physical, mental, social, and financial wellness.
Regular full-time non-sales positions may be eligible for the annual bonus plan; certain positions may also be eligible for long-term incentives and other payments.