Vice President, Global Solutions Architecture

TransUnion•Boca Raton, FL
•$193,500 - $353,250•Hybrid

About The Position

TransUnion's Global Fraud and Communications Solutions organization develops trusted communications, identity, authentication, and fraud prevention solutions for telecommunications carriers and large enterprises worldwide. The Solutions Architecture team connects customer needs, market intelligence, industry standards, and product strategy to create scalable solutions that accelerate adoption, strengthen customer value, and support revenue growth. The role reports to the SVP, Commercialization and is hybrid, with regular virtual work and in-person work at an assigned TransUnion office at least two days per week. Approximately 30% to 40% travel is required to support customers, partners, industry forums, and internal leadership priorities. The Vice President builds and leads a global team of senior solutions architects and sets the global solutions architecture vision. The role translates portfolio strategy into customer solutions, reference architectures, technical standards, and implementation approaches; advises carrier and enterprise executives; and collaborates across product, engineering, sales, marketing, and business development. It also advances customer adoption, retention, expansion, product readiness, and revenue growth; develops reusable architecture and enablement materials; builds external partnerships; leads technical RFI and RFP responses; and measures architecture quality, deployment effectiveness, customer adoption, revenue enablement, and team capability.

Requirements

  • 15+ years of progressive experience in solutions architecture, systems design, software engineering, product development, or technology consulting, including designing and delivering complex solutions for telecommunications carriers or large enterprises.
  • Demonstrated success building and leading senior technical teams in a global, matrixed organization, including recruiting, coaching, performance management, succession planning, and capability development.
  • Deep telecommunications domain expertise, particularly across messaging, voice, signaling, identity, authentication, network infrastructure, and carrier-grade environments.
  • Ability to influence product strategy and technology roadmaps by translating customer, market, and competitive insights into scalable capabilities and measurable business outcomes.
  • Executive-level communication and advisory experience, with the ability to explain complex technical concepts and influence customer executives, commercial leaders, product teams, and technical stakeholders.
  • Deep expertise in cloud and distributed architecture, including microservices, containers, serverless technologies, CI/CD, infrastructure automation, and highly available, real-time systems.
  • Experience designing solutions across public cloud, private cloud, and on-premises environments using technologies such as AWS, OpenStack, VMware, Docker, Kubernetes, and Ansible.
  • Strong knowledge of REST APIs, API design, distributed systems, relational and nonrelational databases, messaging and streaming platforms, monitoring, and observability practices.
  • Working proficiency in one or more modern programming languages, such as Java, C++, Python, or Go, and technical depth to evaluate production-grade software designs and guide architecture decisions.
  • Advanced knowledge of telecommunications, identity, and security technologies, including SIP, DNS, HTTP, SSL, STIR/SHAKEN, OAuth 2.0, session border controllers, cryptography, encryption, PKI, authentication, and authorization.

Nice To Haves

  • Bachelor’s degree in Computer Science, Engineering, or a related field, or an equivalent combination of education and relevant technical leadership experience; a master’s degree or MBA is preferred.
  • Experience participating in industry standards organizations such as IETF, ITU-T, ATIS, GSMA, or 3GPP.
  • Experience incorporating open-source technologies into enterprise products, carrier-grade platforms, or customer solutions.
  • Experience developing strategic vendor and technology-partner relationships that expand solution capabilities or improve speed to market.
  • Experience leading interoperability programs, partner validation, technical test environments, or industry-standard implementation initiatives.

Responsibilities

  • Build, lead, and develop a global team of senior solutions architects, defining team structure, capabilities, priorities, operating model, and talent-development strategy.
  • Set the global solutions architecture vision and translate portfolio strategy into scalable customer solutions, reference architectures, technical standards, and implementation approaches.
  • Partner with Product Management, Engineering, Solutions Consulting, Sales, Marketing, and Business Development to influence product roadmaps, prioritize capabilities, and align technical investments with customer and market needs.
  • Advise carrier and enterprise executives on architecture, deployment strategy, security, scalability, interoperability, and operational performance.
  • Lead complex architecture discussions and design reviews to ensure solutions are secure, resilient, scalable, commercially viable, and positioned for successful deployment.
  • Develop and execute solution strategies that increase customer adoption, support retention and expansion, improve product readiness, and contribute to revenue growth across global markets.
  • Create reusable architecture assets, including solution designs, reference implementations, white papers, technical enablement materials, and implementation playbooks for customers, partners, and internal teams.
  • Build strategic relationships with technology vendors, industry organizations, and external partners to extend solution capabilities, improve interoperability, and accelerate adoption.
  • Lead technical responses to complex RFIs and RFPs in partnership with Product, Technology, Sales, and Legal teams.
  • Establish and monitor measures for architecture quality, deployment effectiveness, customer adoption, product readiness, revenue enablement, and team capability.
  • Travel approximately 30% to 40% to support customers, partners, industry forums, and internal leadership priorities.

Benefits

  • Medical, dental, and vision coverage, plus supplemental plan options.
  • HSA and FSA accounts.
  • Company-paid basic life and AD&D insurance; optional voluntary life and AD&D insurance.
  • Short- and long-term disability coverage.
  • Optional legal plan, pet insurance, and travel accident coverage.
  • Adoption assistance, fertility planning coverage, and caregiver support.
  • Dependent Care FSA, with the possibility of an employer match, and Care@Work membership.
  • Up to 12 weeks of paid parental leave with eligibility for a gradual return.
  • 401(k) with employer match.
  • Employee Stock Purchase Plan (ESPP).
  • Financial wellness resources and career coaching.
  • Optional long-term care insurance.
  • Tuition reimbursement.
  • Flexible time off for exempt employees or paid time off for nonexempt employees.
  • Up to 12 paid holidays per year.
  • Commuter benefits and employee discounts.
  • Charitable gift matching and paid volunteer time off.
  • 24/7 professional therapy, coaching, emotional well-being programs, guided meditation, and physical, mental, social, and financial wellness resources.
  • Annual bonus plan eligibility for regular, full-time non-sales positions; certain positions may also be eligible for long-term incentives and other payments.
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