Vice President Global Account -Data Center Segment

Eaton Corporation•San Jose, CA

23h•$227,000 - $333,000

About The Position

The Global Account VP for the Data Center segment is an executive-level global commercial leader and the single point of contact for assigned global hyperscaler or MTDC accounts. The role owns customer growth strategy and performance KPIs, including revenue growth, end-to-end profitability, customer satisfaction, and executive cadences. Beginning with the largest growth account, the VP serves as the exclusive account leader for top-tier accounts and influences enterprise priorities such as new product development (NPD), capital expenditure (Capex), and platform standardization. The VP coordinates with business teams and regional P&L owners to align commitments, execution, and trade-offs. The role owns global escalation governance across plant, quality, engineering, and service, and drives commercial outcomes across regions. It requires commercial and operational discipline, cross-cultural fluency, and consistent leadership of the global account management operating system. The position leads account insight and value proposition development, delivering solutions across Eaton products, systems, software, and services, including ONE EATON where applicable. In partnership with the Data Center Center of Excellence (COE), the VP helps shape system architecture, roadmaps, and solution competitiveness. The role also owns global account revenue, share of wallet, end-to-end margin, forecasting accuracy, and working capital. Travel is approximately 50–60% for customer meetings, business reviews, and team leadership.

Requirements

Bachelor’s degree in Business Administration, International Business, Marketing, or a closely related discipline.
15+ years of progressive experience in the electrical industry in account management, sales, or client services.
10+ years of experience in regional or global roles.
Proven ability to manage a P&L, including revenue, margin, and costs.
Proven track record managing complex, high-value accounts across countries and cultural contexts.
Significant expertise in contract negotiation and strategic account development.
Experience leading cross-functional teams.
Ability to operate as a senior-level global commercial leader with enterprise-wide accountability.
Ability to build and maintain C-level trust, lead executive cadences, and manage critical escalations.
Ability to lead through influence and ambiguity, mobilize cross-functional teams, and drive adoption of the GAM operating system.
Approximately 50–60% travel for customer meetings, business reviews, and team leadership.

Nice To Haves

Experience in the data center segment and/or with relevant target clients such as hyperscalers or colocation providers.
Deep understanding of the hyperscaler and MTDC ecosystem, buying models, and competitive dynamics.

Responsibilities

Develop and execute global account strategies aligned with customer priorities and Eaton capabilities.
Establish the global GAM governance model, balancing enterprise and business-unit needs.
Serve as the primary escalation point for platform, volume allocation, Capex, go-to-market (GTM), pricing, NPD, and capacity or supply decisions; escalate to regional presidents and then ES COO/ESLT as needed.
Serve as a trusted advisor to C-level executives and key decision-makers.
Drive account expansion through cross-selling and upselling with solution architects and product, marketing, and operations teams.
Provide Voice of Customer input to product, systems, solutions, and service leaders.
Ensure regional and local sales, service, and support resources are assigned and executing the account plan.
Resolve resource misalignment and priority conflicts with regional and local leaders.
Lead Customer Quarterly Business Reviews (QBRs) for assigned accounts.
Lead or co-lead enterprise decisions on platforms, volume allocation, Capex, GTM, pricing, NPD, and capacity or supply agreements.
Ensure decisions align with enterprise strategy, adjusting regional or business-unit targets and profit allocation as needed.
Own conflict resolution and impact mitigation to deliver accretive outcomes for Eaton.
Lead global governance of execution performance and cross-functional accountability across Operations, AE, PMO, and Service, rather than direct program delivery.
Mobilize sales, marketing, operations, finance, and legal teams to deliver milestones with clear roles and alignment between global and regional P&L owners.
Proactively manage delivery and relationship risks; act as global escalation owner for systemic quality issues, including DCPD and field performance, and drive corrective actions with plants and the COE.
Identify and convert new business opportunities within existing global accounts to drive sustainable revenue growth.
Own and drive global revenue, regional and product-line share of wallet, and end-to-end margin for assigned accounts.
Ensure forecasting accuracy and manage working capital, including receivables and dedicated inventory net of progress billing.
Monitor, analyze, and report on account performance, including financial forecasting, budgeting, and KPIs, to support profitability and efficiency.
Negotiate and renew contracts, expanding scope where possible while safeguarding company interests and client satisfaction.
Travel approximately 50–60% for customer meetings, business reviews, and team leadership.