Vice President Facilities Operations (Boston HQ)

WinnCompanies • Boston, MA

4d • $175,000 - $185,000 • Hybrid

About The Position

WinnCompanies is seeking a Vice President Facilities Operations to join its facilities team in Boston, Massachusetts. The role provides functional leadership and support for the WinnResidential portfolio, partnering with Directors of Facilities and operations stakeholders to ensure sites meet or exceed maintenance standards and goals. In tandem with the SVP Facilities, the Vice President coaches and mentors Facilities leaders and manages internal partner and external vendor relationships to achieve departmental objectives related to environmental matters, safety, inspections, financial performance, and other relevant areas.

The Vice President helps define and implement Facilities best practices in collaboration with site personnel and operational leadership, and supports processes such as budgeting, work planning, recruiting, and contract negotiations. The position is based at the Boston headquarters Monday through Thursday, with the option to work remotely on Fridays. The role typically works Monday through Friday, 8:00 AM to 5:00 PM, and requires 20%–40% nationwide travel, with a focus on the East Coast. The stated annual pay range is $175,000–$185,000.

Requirements

• Associate's degree.
• More than 10 years of relevant work experience.
• 5–8 years of previous supervisory or management experience.
• General knowledge of electrical, plumbing, appliances, and HVAC (Heating, Ventilation, and Air Conditioning).
• Current driver's license in good standing and ability to meet the driving-record standards outlined in the Company Safe Vehicular Operations Policy.
• Ability to travel 20%–40% nationwide, with a focus on the East Coast.
• Ability to communicate complex information effectively in writing to staff at all levels, management, and external customers across functional areas.
• Good communication and interpersonal skills.
• Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications.
• Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for areas of responsibility.
• Ability to speak and understand basic English.
• Ability to work with a diverse group of people and personalities.

Nice To Haves

• Bachelor's degree.
• Vocational or technical training.
• Competency in mechanical systems, construction methods, and cost estimations.
• Strong knowledge and experience in workplace safety and related environmental management.
• Proficiency in Real Page or similar maintenance management software.
• Certificate for Apartment Maintenance Technicians (CAMT).
• Asbestos, Lead-Based Paint, and CMM certification.

Responsibilities

• Implement defined strategies and programs to achieve and maintain business objectives, including goals related to employee engagement, maintenance efficiency, inspection readiness, and resident- and owner-facing customer service.
• Oversee or support maintenance-related processes, including work orders, building and unit inspections, curb appeal, maintenance shop organization, inventory management, and procurement.
• Partner closely with key internal stakeholders on WinnCompanies-owned properties.
• Lead development and implementation of maintenance best practices across the portfolio, including work planning, inventory management, inspection readiness, capital planning and budgeting, and preventive maintenance.
• Partner with Operations leadership and support resources to collaboratively create, update, and manage maintenance policies and procedures.
• Review defined Facilities metrics, drive accountability through site-level action plans, and monitor completion and adherence as needed. Metrics include work order completion, unit turns, customer satisfaction, site inspections, and procurement and inventory.
• Support and serve as a resource to the WinnResidential Safety Committee.
• Participate in best-practice development and lead the transition from best practice to final procedure or process.
• Partner with the VP of Procurement to develop and manage relationships with key Facilities vendors, focusing on customer service and value to sites, including SLA development and compliance, training opportunities, program improvements, and communications.
• Develop partnerships and programs to expand the hiring pipeline for maintenance positions.
• Coach and mentor Facilities leaders and manage internal partner and external vendor relationships.
• Support key processes including budgeting, work planning, recruiting, and contract negotiations.

Benefits

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service.
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options.
• 401(k) with company match.
• Company-paid life, AD&D, and long-term disability insurance.
• Tuition reimbursement, professional development opportunities, and career growth resources.
• Wellness programs and employee assistance resources.
• Commuter benefits and employee discount programs.
• Flexible work options for eligible positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Associate degree