Vice President Facilities Operations (Boston HQ)

WinnCompanies•Boston, MA

3d•Hybrid

About The Position

WinnCompanies is hiring a Vice President Facilities Operations to provide functional leadership and support for the WinnResidential portfolio. Working with Directors of Facilities and operations stakeholders, this role ensures sites meet or exceed maintenance standards and goals. In tandem with the SVP Facilities, the VP coaches and mentors Facilities leaders and manages internal partner and external vendor relationships to achieve department targets related to environmental, safety, inspections, financial, and other objectives. The VP helps define and implement Facilities best practices with site-level personnel and operational leadership, and supports budgeting, work planning, recruiting, and contract negotiations. The position is based at WinnCompanies’ Boston headquarters Monday through Thursday, with the option to work remotely on Fridays. The stated schedule is Monday through Friday, 8:00 AM to 5:00 PM. Nationwide travel of up to 20%–40% is required, with a focus on the East Coast. The annual pay range is $175,000–$185,000.

Requirements

Associate's degree.
More than 10 years of relevant work experience.
5–8 years of previous supervisory or management experience.
General knowledge of electrical, plumbing, appliances, and HVAC systems.
Current driver's license in good standing and ability to meet the driving-record standards in the Company Safe Vehicular Operations Policy.
Ability to travel nationwide up to 20%–40%, with a focus on the East Coast.
Ability to communicate complex information effectively in writing to staff, management, and external customers across functional areas.
Good communication and interpersonal skills.
Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications.
Ability to provide high-level customer service and staff training to meet customer service standards and expectations.
Ability to speak and understand basic English.
Ability to work with a diverse group of people and personalities.

Nice To Haves

Bachelor's degree.
Vocational or technical training.
Competency in mechanical systems, construction methods, and cost estimations.
Strong knowledge and experience in workplace safety and related environmental management.
Proficiency in RealPage or similar maintenance management software.
Certificate for Apartment Maintenance Technicians (CAMT).
Asbestos, Lead-Based Paint, and CMM certification.

Responsibilities

Implement strategies and programs to achieve and maintain business objectives, including employee engagement, maintenance efficiency, inspection readiness, and customer service.
Oversee maintenance-related activities and standards, including work orders, building and unit inspections, curb appeal, maintenance shop organization, inventory management, and procurement.
Partner with internal stakeholders on WinnCompanies-owned properties.
Lead development and implementation of maintenance best practices across the portfolio, focusing on work planning, inventory management, inspection readiness, capital planning and budgeting, and preventative maintenance.
Collaborate with Operations leadership and support resources to create, update, and manage maintenance policies and procedures.
Review key facilities metrics, drive accountability through site-level action plans, and monitor completion and adherence as needed.
Support and serve as a resource to the WinnResidential Safety Committee.
Participate in developing best practices and lead their transition into final procedures and processes.
Partner with the VP of Procurement to develop and manage relationships with key facilities vendors, including service-level agreements, compliance, training opportunities, program improvements, and communications.
Develop partnerships and programs to expand the hiring pipeline for maintenance positions.
Coach and mentor Facilities leaders and manage internal partner and external vendor relationships.